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    IT Support Analyst - Bristol, United Kingdom - Disclaimer: ANY-Web Ltd.

    Disclaimer: ANY-Web Ltd.
    Disclaimer: ANY-Web Ltd. Bristol, United Kingdom

    2 weeks ago

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    Description

    IT Support Analyst - Bristol - GBP20,000 to GBP25,000

    Bristol growth organisation is seeking an IT Support Analyst to join their established IT team. As an IT Support Analyst, you will play a crucial role in maintaining the smooth operation of the company's IT systems and providing technical assistance to employees.

    Responsibilities:

    • Provide first-line technical support to internal users via phone, email, or in person.
    • Troubleshoot hardware, software, and network issues, and escalate problems when necessary.
    • Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
    • Set up and maintain user accounts and access permissions.
    • Monitor and maintain computer systems and networks.
    • Assist with IT projects and initiatives such as software upgrades and system migrations.
    • Document IT procedures, configurations, and troubleshooting steps.
    • Conduct user training on IT systems and tools.
    • Stay updated with emerging technologies and trends in IT support.

    Requirements:

    • Proven experience as an IT Support Analyst or similar role.
    • Solid knowledge of IT systems and applications, including Windows OS, Microsoft Office Suite, and basic networking.
    • Experience with Active Directory and IT security best practice.
    • Excellent problem-solving and communication skills.
    • Ability to work independently and as part of a team in a fast-paced environment.
    • Strong customer service orientation.
    • Relevant certifications (eg, CompTIA A+, Microsoft Certified IT Professional) are a plus.

    Benefits:

    • Competitive salary based on experience.
    • Working from home x2 days per week
    • Opportunities for professional development and training.

    For more information on this central Bristol based role please contact (see below)

    IT Support Analyst - Bristol - GBP20,000 to GBP25,000

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