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IT Support Engineer
1 week ago
Conister Bank Basingstoke, United Kingdom**IT Support Engineer** · **6 mth FTC** · **Basingstoke/Hybrid** · We are an established UK challenger bank. You will be working with a passionate, innovative, collaborative and supportive team. We are growing · To enable that growth we are looking for a skilled IT Helpdesk Engin ...
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Product Support Engineer
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Eligo Recruitment Basingstoke, United Kingdom**PRODUCT SUPPORT ENGNEER** · **TELEPHONE SUPPORT ENGINEER** · **1ST LINE TECHNICAL SUPPORT** · **Telephone Support** · **OFFICE BASED - MON TO FRI** · **MANUFACTURING** · **Overview**: · I am recruiting a **Product Support Engineer** for a long-standing client of mine based in H ...
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Premier Technical Recruitment Basingstoke, United Kingdom Full timeEngineering and Technical Customer Support Engineer · Basingstoke (hybrid working) - 3 days in the office / 2 days can be worked from home · to c£40k (neg dep exp) + exceptional benefits package · Our globally renowned and respected client has been established for more than 60 y ...
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IT Support Engineer
1 day ago
CPS Recruitment Ltd Newbury, United KingdomIT Support Engineer · Working for a UK leading company we are looking for a IT Support Engineer to replace a recently promoted Engineer. · We are looking for a logical thinking, quick witted, analytical and outgoing person to join our team as a Support Engineering team. · You wil ...
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IT Support Engineer
1 week ago
ITECCO Surrey, United Kingdom**IT Support Engineer, Surrey, up to £35,000 DOE** · **Role: IT Support Engineer** · **Location: Guildford, Surrey (onsite)** · **Salary: up to £35,000 DOE** · **Contact me directly or click APPLY today for immediate submission.** · **Don't miss out** · **?? ??** · **Are you read ...
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IT Support Engineer
1 week ago
Circle Recruitment Southampton, United KingdomIT Support Engineer - 2nd line - Citrix - Southampton · IT Desktop Support Engineer / IT Support Engineer with strong 2nd line IT support experience including Citrix, Azure AD, and MS365, is required by a leading company in Southampton · Experience required: · - Strong experience ...
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IT Support Engineer
1 day ago
YourRecruit Group Slough, United KingdomHow does working for an established and expanding Managed Service Provider sound? Combining commercial, education and retail arms, our client is an industry leader in providing technical solutions. They offer an engaging, innovative and exciting approachto business and really inv ...
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IT Support Engineer
5 days ago
DG Partnership Ltd Surrey, United Kingdom**IT Support Engineer - Competitive Salary - Farnham, Surrey / Remote** · **The Role · Are you an enthusiastic IT Support Engineer looking for your next challenge? If so, we have the perfect opportunity for you. · As a result of our continued growth, we are looking for an IT Supp ...
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IT Support Engineer
1 week ago
STR Group Limited Fareham, United Kingdom**IT Support Engineer - Fareham (On-site) - £22,000 to £32,000** · We have an exciting opportunity for an individual in IT Support looking for their next step · We are searching for an IT Support Engineer to join our expanding team of Engineers to support various different compan ...
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IT Support Engineer
3 days ago
Edison Hill Search Southampton, United Kingdom**IT Support Engineer · Southampton, Hampshire · **Salary**: £35,000** · Our client is a small, well-established, growing IT MSP based on the outskirts of Southampton, Hants area. · They have an exciting opportunity for a motivated IT Support Engineer with 4 plus years of experie ...
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IT Support Engineer
1 day ago
Allegiance Technology Windsor, United Kingdom**IT Support Engineer · Windsor / London · £35,000 D0E** · A luxury manufacturing company based in Windsor who have been operating for over 30 years are now on the lookout for an extra set of hands due to vast growth and client retention. This is a great chance to join a business ...
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IT Support Engineer
5 days ago
Devonshire Hayes Recruitment Specialists Limited Lavant, United KingdomOur West Sussex based client is looking for an IT Support Analyst. You will be tasked with working through outstanding tickets, have excellent communications skills will be needed for a very client facing role. · Key Skills · - Office 365 · - Windows 10 · - Active Directory · - A ...
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Support Engineer
1 week ago
Deerfoot IT Resources Ltd Fareham, United KingdomDeerfoot IT Recruitment is helping a market-leading developer and supplier of mission-critical solutions to the public sector find a full-time Support Engineer for their team in Fareham. This IT role comes with a salary of £25,000-30,000 and a additionalshift allowance and onsite ...
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IT Support Engineer
1 week ago
Enterprise Rent-A-Car Egham, United Kingdom**Overview** · We are looking to hire a **Support Engineer**into a permanent role to provide production support and support maintenance activities of IT solutions, specifically booking tools. · This role is home based however office prescnece would be expected for senior leadersh ...
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IT Support Engineer
1 week ago
Deerfoot IT Resources Ltd Southampton, United KingdomDo you have IT support experience, and are you seeking a new job in Southampton? Our client is looking for a full-time IT Support Engineer, and the role comes with a salary of up to £28k and an attractive benefits package. · As a flexible IT Support Engineer, you will support fro ...
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IT Support Engineer
1 week ago
ITECCO Surrey, United KingdomAre you looking to kick-start your IT career? Look no further, this is the role you have been waiting for · One of my clients is welcoming an enthusiastic **IT Support Engineer** to join their team in the Godalming office on a permanent basis · This role will expose you to hands- ...
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IT Support Engineer
6 days ago
GreatFind Recruitment Surrey, United KingdomGreatFind Recruitment is excited to announce an opportunity to join a highly reputable independent school in Surrey as an IT Support Engineer. Nestled in the idyllic Surrey countryside, this school boasts state-of-the-art facilities and a welcoming, supportivecommunity. This is a ...
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IT Support Engineer
1 week ago
Enterprise Rent-A-Car Egham, United Kingdom**Overview** · The spirit of a startup. The resources of Enterprise. When you bring your experience and talents here, you'll join a team of start-up minded creators and leaders. But we're also part of Enterprise Holdings, one of the world's most respected companies andowner of br ...
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Engineering Support
4 days ago
Bsria Limited Bracknell, United Kingdom Full timeOffering a unique combination of one of the UK's leading UKAS accredited test facilities with specialist global leading test engineers and industry leading consultants BSRIA is ideally placed to offer a solution that provides the independent and authoritative technical input and ...
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IT Support Engineer
3 days ago
Bucks and Berks Recruitment Beaconsfield, United KingdomOur client, a successful organization based in Beaconsfield, is looking for an IT Support Assistant to join their team. · A driving license and car is essential due to the need to visit other offices in the Bucks, Berks and Surrey area. This role could suit a recent graduate or s ...
Engineering and Technical Customer Support Engineer - Basingstoke, Hampshire, United Kingdom - Premier Technical Recruitment Ltd
Description
Engineering and Technical Customer Support EngineerBasingstoke (hybrid working) to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world.
As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial markets across the whole of the UK.Reporting to the Customer Relationship Centre Manager, the successful candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing to a profitable customer service division as well as the development of sales in conjunction with the sales and marketing teams, all achieved by delivering optimal organisation and efficiency as part of the Customer Relationship Centre team.
Core responsibilities for this extremely varied and challenging role will include operating as one of the Customer Relationship Centre (CRC) system experts – supporting both internal and external customers as well as members of the Field Service team directly via telephone, Vilink (and other remote support applications) and on-site support as required in the fault find, diagnosis and repair of an array of systems and equipment, and accurately completing all relevant documentation associated with the repair and maintenance of systems and components within the workshop.
You will respond to customer or staff enquiries and fault reports and resolve issues and generate any necessary documentation or records as required, and with full and comprehensive training provided, develop and maintain a broad knowledge of the portfolio of systems available and supported in the United Kingdom and Ireland.
Operating within the SOP's surrounding Technical Complaint Handling, associated procedures and best working practices, you will attend and contribute to company and departmental meetings as required and represent and deputise for the Senior CRC Engineer and Manager as and when required.
In an environment committed to the highest standards of customer service and satisfaction at all times, to be considered for this unique opportunity within a genuine market leading blue-chip customer support operation, it is envisaged that the successful candidate will be qualified to at least ONC level or above in electronic engineering and demonstrate exceptional communication skills at all levels and excellent organisational and prioritisation abilities.
Contact the Service Team at Premier Technical Recruitment on or email your cv in confidence to -t- for further details.