Jobs
>
London

    Customer Services Agent - London, United Kingdom - Swissport

    Swissport
    Swissport London, United Kingdom

    1 week ago

    Default job background
    Permanent Full time
    Description

    Overview

    Swissport Western Europe are looking for enthusiastic team members to join our Cargo Operation. You will be providing clerical support to the cargo function, including supporting and organsing customs clearance, cash invoicing, basic reception duties and occasional support to other areas in the warehouse.

    Responsibilities

    Day to day you will be responsible for:

  • Basic Customs Clearance Process
  • Cash Invoicing
  • Acceptance of high value goods such as radioactive goods, live animals or dangerous cargo.
  • Reception duties including but not limited to greeting clients and visitors, answering telephone queries, sorting post, filing etc.
  • Comply with all relevant legislation as well as airport authority and carrier security requirements
  • Comply with Swissport Standard Operating Procedures (SOP's)
  • Operate any necessary machinery
  • Additional warehouse duties as required
  • Frontline ambassador and customer facing representative and contact of the shed
  • Providing prompt and timely responses to customer or stakeholder requests and queries
  • Processing of shed inventory requirements in line with HMRC approvals
  • Initiating and completing handling protocols from regulatory bodies

    • Qualifications

    To be succesful in this role you will need to be or have:

  • In possession of at least three GCSE's or equivalent
  • Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays)
  • Ability to speak and understand the English language
  • Ability to travel to the airport at times where public transport is not available
  • Excellent communication skills (written and verbal)
  • Must be IT literate and able to learn airline specific computer systems
  • Ability to follow processes and procedures and apply flexible approach when required
  • Willingness to work in inclement weather if required
  • Able to demonstrate good customer service
  • Commitment to continuous improvement
  • Self motivated and able to work independently
  • Previous experience working in an aviation environment is desired
  • Bwin

    Customer Service Agent

    1 week ago

    Bwin London, United Kingdom

    **About The Role**: · A Entain, dententora da marca Bwin em Portugal, a atuar na área do jogo online (apostas desportivas e casino), uma área tecnológica em franco desenvolvimento em Portugal procura um · **Customer Service Agent.** · **Principais responsabilidades**: · - Esclare ...

  • Apex Resourcing Ltd

    Guest Services Agent

    11 hours ago

    Apex Resourcing Ltd London, United Kingdom

    A luxury international 5-star Hotel located in SW London's prestigious Belgravia District are looking for a Front of House, Guest Services Agent for a fantastic career opportunity. · We are ideally seeking an experienced Guest Services Agent or Guest Service Manager or Receptioni ...

  • Novax Recruitment Ltd

    Customer Service Agent

    1 week ago

    Novax Recruitment Ltd London, United Kingdom

    Customer Service Agent · Islington · £20 per hour · Full Time Contract ( 3 months long) · Novax Recruitment is actively seeking a Customer Service Agent in Islington. This is a contract without a scope for extension working full time hours. · The job: · - To process payment in an ...

  • Zedwell TCR - Reception

    Guest Service Agent

    1 day ago

    Zedwell TCR - Reception London, United Kingdom

    An exceptional opportunity has arisen for a passionate Guest Service Agent to be part of the Front Office Team at a Criterion Hospitality property located in TC. · We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and other part ...

  • Zedwell

    Guest Service Agent

    6 days ago

    Zedwell London, United Kingdom

    An exceptional opportunity has arisen for a passionate Guest Service Agent to be part of the Front Office Team at a Criterion Hospitality property located in Piccadilly Circus. · We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, ...

  • Akton Recruitment

    Customer Service Agent

    2 days ago

    Akton Recruitment London, United Kingdom

    **Customer Service Agent** · **£17 per hour** · Akton recruitment are currently working with the London Borough of Islington to recruit a customer services agent on a temporary 2-month contract. The Access Islington Advisor role will support local people and families by connectin ...

  • Bwin

    Costumer Service Agent

    4 days ago

    Bwin London, United Kingdom

    **About The Role**: · We're Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionizing the gambling space as we go. · We're home to a global family of more than 25 ...

  • Ten Manchester Street Hotel

    Guest Service Agent

    1 week ago

    Ten Manchester Street Hotel London, United Kingdom

    The **Guest Service Agent**, who reports directly to the Guest Service Supervisor, and collaborates with other colleagues to ensure that our guests are satisfied with their stay and that the services they receive meet or exceed their expectations. · As the **Guest Service Agent** ...

  • KLEIN HAMILTON EXECUTIVE SEARCH LTD

    Client Service Agent

    1 day ago

    KLEIN HAMILTON EXECUTIVE SEARCH LTD London, United Kingdom

    Client Service Agent, Law, Business, Finance, Client Service, Client Agent, Fixed Term Contract, London · **Client Service Agent** · Pogust Goodhead, a London based firm are undertaking a **12-month project** focused on client service across their NOx emissions litigations. Under ...

  • Sky Handling Partner

    Passenger Service Agent

    1 week ago

    Sky Handling Partner London, United Kingdom

    **Passenger Services Agent** · Reporting to: Duty Manager Shifts: A mixture of early and late shifts (87 hours per month) · **Main Duties** · - To ensure passengers and their baggage are processed for the correct flight in accordance with established procedures. · - To verify the ...

  • Marriott International, Inc

    Guest Services Agent

    2 days ago

    Marriott International, Inc London, United Kingdom

    **Additional Information** Guest Services Agent · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** London Marriott Hotel Canary Wharf, 22 Hertsmere Road, London, London, United Kingdom VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** ...

  • Office Angels

    Customer Service Agent

    2 days ago

    Office Angels London, United Kingdom

    Our high-end fashion client is looking for someone to join their e-commerce team on a temporary basis as a client experience agent. · As part of the in-house Client Experience team, your role will be to provide the highest levels of customer care to website and telephone customer ...

  • Akton Recruitment

    Customer Service Agent

    1 week ago

    Akton Recruitment London, United Kingdom

    **Customer Service Agent** · **Islington · I am recruiting for a local authority who is looking for a front-line telephony advisor with prior experience in a fast-paced call centre setting. · **Job Role** · Interact with customers to provide and process information in response to ...

  • Corinthia London

    Reservations Services Agent

    2 days ago

    Corinthia London London, United Kingdom

    **Reservations Services Agent**: · **Reservations**: · Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of pr ...

  • Page Personnel Secretarial & Business Support

    Customer Service Agent

    1 week ago

    Page Personnel Secretarial & Business Support London, United Kingdom

    The role will be based in Central London and the company are looking for a Customer Service Agent to join their team that specialises in retail. This will involve being the first point of contact for customers. · **Client Details** · A global retail company in the heart of London ...

  • square recruitment

    Customer Service Agent

    1 week ago

    square recruitment London, United Kingdom

    A reputable financial institution dedicated to providing top-notch services to clients. Is currently seeking a detail-oriented and customer-focused individual to join their team as a Customer Service Agent. · As a Customer Service Agent in our financial institution, you will play ...

  • Akton Recruitment

    Customer Service Agent

    1 week ago

    Akton Recruitment London, United Kingdom

    **Customer Service Agent** · **Islington** · **Job Role** · To put into practice the Council's vision of a seamless local service delivery, by providing an administrative and customer service function supporting the Contact · Centre. · To process payment in and payments out of Co ...

  • Hotel Indigo - Reception

    Guest Service Agent

    1 week ago

    Hotel Indigo - Reception London, United Kingdom

    An exceptional opportunity has arisen for a passionate Guest Service Agent to be part of the Front Office Team at a Criterion Hospitality property located in Piccadilly Circus. · The company has built over a £4 billion property estate. We are renown for super prime properties cen ...

  • Bwin

    Costumer Service Agent

    4 days ago

    Bwin London, United Kingdom

    **About The Role**: · Somos Entain. Alimentado por nossa própria tecnologia e produtos de construção que ultrapassam fronteiras, Entain é o lar de uma família global de mais de 25 marcas conhecidas e mais de pessoas, mas todos jogamos no mesmo time. Quando vencemos, vencemos junt ...

  • Tate

    Passenger Services Agent

    11 hours ago

    Tate London, United Kingdom

    **Passenger Services Agent** · **2-year FTC,**with the potential to be extended or made permanent · **Full-time**: 37.50 hours per week · **Division**:Airport department · **Location**: Heathrow · **Salary**: £23,000 - £26,184 per annum depending on experience. · **______________ ...