- Designing and deploying the Platforms to service specific needs of the business, and other selected technology initiatives as required.
- Supporting the deployment of new initiatives, including testing, user training, comms & engagement, and final delivery.
- Providing subject matter expertise on initiatives to help identify the right projects that will deliver solutions and return on investment.
- Supporting teams to establish governance frameworks for the successful management and oversight of automated workflow initiatives.
- Engaging with IT, Operations, client service teams and external parties to deliver relevant technology initiatives.
- Support the management of the relationship with GREAC's workflow technology suppliers.
- Participating in both internal and external technology forums.
- Supporting the COO to ensure that the Platforms remain operational and current, and that incidents, maintenance and updates are managed for continuity of service.
- Work with vendors and internal teams to identify and implement enhancements to the Platforms.
- Ensure that the Lockton technology and data Governance framework is followed for all new initiatives.
- Maintaining oversight of moderate to severe incidents and seeing them through to completion.
- Analysis and problem solving will feature heavily and will require you to be innovative and responsive.
- Project management skills: knowledge of process mapping and modelling approaches and the ability to engage with external stakeholders and front-line teams in solution focused conversations regarding technology, innovation and project delivery.
- Comfortable designing and describing workflows and using diagramming tools like Visio or Miro to visually represent solutions (process flows and solution maps for example).
- Familiar with the use of popular API protocols including REST/ JSON and SOAP.
- Proven technology experience in a professional services or related industry, broad understanding of the Insurance landscape.
- Experience of working with operations, IT and front-line operations.
- Project Management of workflow and automation initiatives.
- C#, HTML, JavaScript and Python/Django.
- Capable of articulating technical concepts effectively to a non-technical audience.
- Experience delivering technical solutions to tight deadlines.
- High level of attention to detail, but can also step back from the detail and see problems, opportunities and trends.
- Strong creative and analytical ability, coupled with sound judgement to balance multiple factors and solve complex problems.
- Familiarity with Agile methodologies and tools.
- Familiarity with process design or automation tools.
- Proficiency to a good standard with SQL; or experience with at least one major RDBMS (PGSQL/ MS SQL/ MySQL).
- Practical experience and understanding of IP Networking, Internet protocols including SMTP and similar infrastructure.
- Experience with ticketing and support systems.
- Familiarity with the Relativity and other eDiscovery applications.
- Any experience of working within a regulated services environment.
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Senior Digital Developer - London, United Kingdom - Lockton Companies
Description
Lockton's Global Real Estate and Construction division (GREAC) are largest and most established combined Real Estate and Construction team in the London Market, with over dedicated and specialist Associates.
We deliver innovative insurance placements and risk management services for organisations involved in the real estate & construction sectors. Specialising in the provision of insurance services and risk management advice, our team work with a broad spectrum of organisations including main contractors, specialist sub-contractors, residential and commercial property developers, asset managers and property owners, both in the UK and internationally.
Purpose
The role will support the design, development, deployment, and ongoing operation of GREAC's core technology including deployment of automation, products and services, with emphasis on process enhancement, compliance and efficiencies.
The role will have a specific focus on the creation of complex non-linear automated workflows using the Autologyx and Autologyx Catalyst application, integrating other technologies to provide solutions (together "the Platforms") to GREAC.
You will work as part of an Operations team to deliver solutions ensuring all the systems are functioning as required, through the pro-active management of system maintenance and upgrades, licenses and license renewal, and the installation of new technology and incident response. You will enjoy a high degree of autonomy in-role, and be responsible for delivering technically creative and smart solutions that provide GREAC with business strategic workflows in the Platforms.
Key responsibilities:
Projects
Collaboration
Technical Support and Management
Essential
Desirable
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