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    General Manager - Glasgow, United Kingdom - Page Personnel

    Page Personnel
    Page Personnel Glasgow, United Kingdom

    3 weeks ago

    Page Personnel background
    Description
    Manage and oversee the day-to-day operations and quality measures across bar, restaurant, and events spaces.

    A leader in their field
    Ensure every new team member has an inspiring and informative induction, with clear expectations and sufficient training.

    Deliver ongoing training and development plans for all team members.

    • Conduct team reviews during probationary periods and performance reviews for improvement and development.
    • Motivate staff and maintain a positive work environment, deliver excellent guest service and maintain a high standard of guest profile and atmosphere management at all times.
    Manage service and brand standards across the venue.

    Manage customer enquiries and complaints while delivering superior guest satisfaction.

    Oversee food and beverage operations and quality within budget and to the highest standards.

    Support the development of food and drinks menus across venue.
    Produce weekly rotas to ensure staffing levels satisfy service requirements and operate within budget.

    Organize and supervise work tasks while ensuring adequate shift cover and staff availability.

    Estimate consumption, forecast requirements, and maintain inventory levels for bar and restaurant areas.

    Control costs and minimize waste.

    Implement company policies and procedures that optimize performance.

    Ensure compliance with licensing, hygiene and health and safety legislation.

    Manage data collection for the updating of metrics to support performance reports to line Manager.

    • Provide regular reports and analysis on departmental performance.
    • Ensure that all management, operational, financial and payroll duties are completed accurately, on time and in accordance with the company policies and procedures.
    • 3 years of experience as a Bar/ Restaurant, General Manager or similar role
    Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety.

    Extensive food and wine knowledge.

    Comfortable working with budgets, payroll, revenue, and forecasting.

    Computer literacy and familiarity with hospitality management software.

    Good financial management skills.

    Good time-management skills.

    Up to 45k (bonus inc)
    The working pattern is 45 hours per week, 5 days out of 7 flexed as appropriate to meet the needs of the business but also needs to be available in case of an emergency at the building #J-18808-Ljbffr
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