IT Support Technician - United Kingdom - Interface Recruitment UK

Interface Recruitment UK United Kingdom

3 days ago

Description

IT Support Technician – Lots of projects and exposure to IT Management – REF 1005

Hours of work: 7.30 to 9:30am start time 4 - 6pm finish time

IT Retail

Qualifications

Contact number

This fast paced and growing organisation are seeking an experienced, all round IT Support Technician to support their IT Manager in order to maintain and develop the businesses IT hardware and software. This is a true BAU and projects mix at the 1st to 2nd line level.

This opportunity certainly offers long term security & technical development at a growing business.

Skills and Qualifications

Experience in troubleshooting desktop, laptop, tablets, and mobile phone devices.
Minimum 2 Years' Experience in an IT Support Role.
MS Office Knowledge (Outlook, Excel, Word, PowerPoint)
Navision or Business Central knowledge an advantage
Flexibility to working hours to accommodate the needs of the business.

Responsibilities

Company Information

With innovation, design and high-profile brand partnerships they lead the way with on-trend and in-demand consumer products.

For over a decade, the organisation have been trusted and respected by the leading retailers & partners, including a large portion of high street retailers to create bespoke own brand and licensed product ranges.

Role Description:

Troubleshoot, problem solve and resolve IT issues in an effective and efficient manor
Provide good service through email and in person
Manage internal helpdesk system
Ensure IT Support processes are both followed and documented
Install authorised software on desktops/laptops and servers
Diagnose system errors and other issues
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Setting up accounts for new users
Working as part of the wider IT Team to support delivery of its goals and objectives
Individual projects to deliver alongside support work

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IT Support Technician - United Kingdom - Interface Recruitment UK

Description

IT Support Technician – Lots of projects and exposure to IT Management – REF 1005

Responsibilities