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Services and Performance Analyst
1 week ago
BCT Resourcing London, United KingdomCompany client has partnered with a leading insurance business looking to hire a Services and Performance analyst on a permanent basis. · This will be a Technology Services and Performance Analyst to join the Global Technology Services team in London. GTS operates on a global bas ...
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Services and Performance Analyst Data
1 week ago
Oliver James London, United KingdomOliver James have partnered with a leading insurance business looking to hire a Services and Performance analyst on a permanent basis. · This will be a Technology Services and Performance Analyst to join the Global Technology Services team in London. GTS operates on a global basi ...
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Digital Services Performance Analyst
3 weeks ago
Nigel Frank International London, United KingdomA growing software consultancy are looking for an experienced Google Analytics professional to join their team, where you'll be responsible for using Google Analytics to analyse the performance of digital services being delivered for their clients. · Please note that this role is ...
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Service Performance, Quality and Standards
3 weeks ago
Reed Talent Solutions Camden, United Kingdom**_Service Performance, Quality and Standards Executive_** · **_Permanent _** · **_Bedford Office Base with Hybrid Working_** · **_£42,000 circa_** · **The role** · To support the SPQS team with monitoring, collating and interrogating quality data across all service lines. The ro ...
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Leisure Services Performance Officer
2 days ago
Lambeth Council London, United Kingdom**Leisure Services Performance Officer** · **Scale 6: Starting salary £32,418 pa raising in annual increments to £33.510 per annum incl LW** · **Hybrid working** · **Help create our new in-house leisure service** · Lambeth is one of the most vibrant and diverse boroughs in London ...
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MS Amlin London, United KingdomJOB PURPOSE- Be responsible for managing designated vendor service partner relationships (TPAs, Coverholders and Genpact) to ensure that our service partners consistently deliver the best outcomes are for our clients and business - aligning to MS Amlin Values and adhering to all ...
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eFinancialCareers London, United KingdomAcross the globe, institutional investors rely on State Street to help them manage risk, respond to challenges through solutions, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged professionalsare essential to our su ...
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Service Performance Analyst
2 weeks ago
Dabster Group London, United Kingdom2 months ago Be among the first 25 applicants · Supporting the Associate Senior Service Performance Analyst to help provide Subject Matter Expertise on the governance, assurance and the management of IT Service Performance across the EBRD Ecosystem (internal IT support teams, Th ...
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Director of Performance Services
3 weeks ago
Citigroup Inc. London, United KingdomTreasury and Trade Solutions (TTS) – a part of Citi's Services organization - is a market leading, award-winning provider of cash management, cards and trade, solutions to financial institutions, public sector and corporate clients around the world. With a global network spanning ...
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Director of Performance Services
3 weeks ago
London Borough of Camden London, United KingdomCamden is committed to inclusivity, offering a platform to voices within and beyond our community. As the hub of the UK's fastest-growing economy, we're at the forefront of significant conversations and social change, ensuring no one is left behind. About the Team/Service · The ...
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Director of Performance Services
3 weeks ago
Alvarez & Marsal London, United KingdomCorporate Transformation Services (CTS) · Our highly respected Corporate Transformation Services (CTS) team is built on deep industry sector expertise with a demonstrably differentiated ability to address the most complex business problems and deliver dramatic and sustainable bu ...
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Director of Performance Services
2 weeks ago
MUFG Investor Services London, United KingdomReward and Benefits Director (Banking & Finance Industry experience preferred)- Global remit · Full-time · Office Location: London · Employment Type: Permanent Full Time Company Description Experience something Brilliantly Different with a career at MUFG Investor Services. In ...
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Performance Services Officer
3 weeks ago
First Sentier Investors London, United KingdomJob Description THIS IS FOR A 1 YEAR FIXED TERM CONTRACT BASED IN LONDON OR EDINBURGH · We provide clients with high quality long-term investment capabilities managed by independent, specialist teams. · 5 billion as of 30 September 2023 on behalf of institutional investors, pen ...
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Service Performance Analyst
3 weeks ago
Cheshire Constabulary United KingdomCounter Terrorism Policing North West (CTPNW) is a five-force collaboration delivering Counter Terrorism (CT) services to our regional forces as well as forming part of the national CT Network. Our staff work to the Government's CONTEST strategy under the four pillars of Prevent, ...
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Service Performance Specialist
3 weeks ago
Aatom Recruitment London, United KingdomWorking on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Rent Service Officer on a 2 months contract with a possibility of further extension. · Your aim is to maximise rent and arrears collection by effectively manging a designated 'patch' of residen ...
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Service Performance Analyst
1 week ago
Dabster London, United KingdomSupporting the Associate Senior Service Performance Analyst to help provide Subject Matter Expertise on the governance, assurance and the management of IT Service Performance across the EBRD Ecosystem (internal IT support teams, Third Party Vendors and Suppliers/Partners), helpin ...
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Service Performance Analyst
3 weeks ago
Hiscox London, United KingdomUnderwriting Performance Analyst page is loaded Underwriting Performance Analyst · Apply locations UK, London time type Full time posted on Posted Yesterday job requisition id R Job Type: · Permanent Build a brilliant future with Hiscox · Underwriting Performance Analyst · Lo ...
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Performance & Service Manager
1 day ago
Maplecrest Ford Lincoln of Union London, United KingdomTheir main duties include hiring and training employees, creating and implementing business strategies, and delegating tasks to team members. · Managers may typically be required to perform tasks like administrative duties, organizing employee schedules, monitoring and evaluatin ...
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Director of Performance Services
2 weeks ago
Flint Hyde England, United KingdomJob Description · The Director of Procurement oversees the development and maintenance of an integrated approach to procurement and management of materials, packaging, and services for European manufacturing sites. Responsibilities include coordinating procurement activities, su ...
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Director of Performance Services
3 weeks ago
Citi London, United Kingdom Full timeTreasury and Trade Solutions (TTS) - a part of Citi's Services organization - is a market leading, award-winning provider of cash management, cards and trade, solutions to financial institutions, public sector and corporate clients around the world. With a global network spanning ...
Head of Energy Performance Services - London, United Kingdom - Orla Rose Associates
Description
Head of Client ServicesOlra Rose Associates is partnering is a boutique wealth management firm specializing in personalized financial services for private clients.
With a commitment to integrity, expertise, and client-centered solutions, we offer bespoke wealth management strategies tailored to meet the unique needs and goals of each individual client.
Position Overview:
As the Head of Client Services you will play a pivotal role in ensuring exceptional service delivery to our private clients.
You will lead a team dedicated to providing personalized attention, proactive communication, and comprehensive support to maintain strong client relationships and drive client satisfaction.
Client Relationship Management:
Build and maintain strong relationships with high-net-worth clients, acting as the primary point of contact for their financial needs.
Understand clients' financial objectives, risk tolerance, and preferences to tailor wealth management solutions accordingly.Proactively communicate with clients to provide updates, insights, and recommendations on their portfolios and financial plans.
Lead and mentor a team of client service representatives, ensuring they deliver exceptional service and support to clients.
Provide ongoing training, guidance, and feedback to enhance team performance and capabilities.
Collaborate with internal stakeholders, including investment advisors, portfolio managers, and compliance, to deliver seamless client service.
Continuously evaluate and improve client service processes and procedures to streamline operations and enhance efficiency.
Ensure compliance with regulatory requirements and internal policies, maintaining the highest standards of integrity and professionalism.
Proven experience (5+ years) in wealth management, private clients, with a focus on client services and relationship management.
Exceptional interpersonal and communication skills, with the ability to build rapport and trust with high-net-worth clients.
Deep understanding of private clients, investment strategies, and wealth management principles.
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