- Our People - to cultivate and sustain happy, productive and engaged staff
- Our Patients - to be good or outstanding in everything we do
- Our Population - to work seamlessly with our partners to improve lives Job description
- Relevant clerical experience
- Previous experience using Badgernet
- Experience of patient management systems
- Previous NHS experience
- GCSE English OR equivalent qualification
- GCSE Maths OR equivalent qualification
- NVQ Customer care or equivalent qualification
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Maternity Clerk - Birmingham, United Kingdom - Sandwell and West Birmingham NHS Trust
Description
Job summary
The post holder will give administrative assistance in a busy antenatal clinic. This is a varied role and the need for flexibility in approach and adaptability is essential. The post holder will be expected to be organised and carry out tasks in a timely manner, providing essential administrative support to midwives, doctors and the wider team. The post holder will be managing a generic inbox and patient phone line and will work on ensuring the maternity patient pathway is followed appropriately.
Main duties of the job
The post holder must have the ability to work as part of a team to ensure all relevant administrative activities are carried out in a timely and accurate manner. You would be expected to handle enquiries and requests from women, relatives, staff colleagues confidently and sensitively both in person and by telephone.
The successful candidate must have a good standard of education, good organizational skills and be able to work as part of the team and adhere to confidentiality. The successful candidate must be able to work flexibly within the administrative team.
Working patterns can be discussed with the successful candidate upon appointment to the role.
About us
Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.
Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.
We have three newly emerging strategic objectives:
Job responsibilities
Please see attached Job Description and Person Specification for details on the main duties and responsibilities.
Person SpecificationExperience
Essential
Desirable
Qualifications
Essential
Desirable
