- Essential functions include: Being attentive , friendly and helpful to our guests, vacuuming, sweeping, mopping, dusting, brushing, scrubbing, polishing decorations, appliances and structural surfaces such as walls, wall fixtures, windows, vents, furniture, etc.; cleaning showers, tubs, sinks, toilets and bathroom items; making beds according to hotel standards; removing used guest items and trash; replenishing guest amenities and supplies; inspecting suites and villas for safety, for operating condition of equipment and for damaged linens; maintaining storage and carts cleaned and organized; recording suite status on assignment sheets; proving information to guests about hotel services, facilities and other amenities; preparing suites for guest arrival and ensuring that every villa/suite cleaned is complete with all amenities and supplies prior to releasing it as vacant and inspected room.
- Greets guests immediately with friendly and sincere acknowledgment.
- Cleans all assigned suites in compliance with the hotel standards of quality and productivity.
- Uses cleaning products and equipment to set standards.
- Inspect all assigned rooms for pests.
- Completes all assigned projects.
- Complete general cleaning and VIP room cleaning as assigned.
- Reports all maintenance issues, damaged or missing property.
- Maintains a clean and organized cart and work area.
- Cleans and returns equipment to assigned storage area.
- Adheres to recycling program.
- Inspects own suites/villas and punches VI on the telephone after cleaning.
- Picks up Fiji water from Manager and reports all suites/villas that have departed to the Manager at specified time.
- Waits until 4pm to re-check and clean any suites/villas with DND.
- Notifies the Manager when leaving work area.
- Villa Suite Attendant performs houseman duties as required.
- reporting lost & found items
- Responsible for cleaning/re-cleaning early outs/transfer suites/villas.
- Report any suspicious activity to Security.
- Ensures that radio and telephone etiquette is followed.
- Promptly returns all loss and found items.
- Follows key control policy.
- Displays a professional image at all times through appearance, dress and conduct and follows uniform standards.
- Maintains and adheres to our company values.
- Upholds and follows company's policies and procedures.
- Follows all safety standards such as Hazardous Communications, Blood borne Pathogens, Fire Safety, Proper Lifting Techniques, and Housekeeping Safety.
- Other duties as assigned by management.
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Housekeeping Suite Attendant - Mansfield, United Kingdom - Caribe Royale Orlando
Description
Title: Suite Attendant
Department: Housekeeping
Location: Orlando, FL
At the Caribe Royale, we are extremely excited about the expansion of the Grand Caribe Convention Center, the complete renovation of all 1,335 suites and villas, and a new lobby creating a new "arrival experience". If you are excited, and passionate, about ensuring our guests have a memorable experience then this is a wonderful time to join the Caribe Royale family.
Responsibilities:
