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    Community Volunteer Co-ordinator - London, United Kingdom - DiverseJobsMatter

    DiverseJobsMatter
    DiverseJobsMatter London, United Kingdom

    3 weeks ago

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    Description

    This administrative based role is to manage community volunteering at our organisation, including existing gardening volunteers, volunteer wardens for Crossbones Graveyard and to manage the recruitment and induction of new volunteers and wardens.

    This will be facilitated primarily through our volunteer programmes but also by the management of contracts, events, partnership working and local networks, and by raising awareness of our work through traditional and new marketing channels.

    To support the philosophy, aims and objectives of our organisation and to champion its work in creating a high quality open-space network and a vibrant healthy community by managing local parks and facilitating community involvement.

    To promote and champion equality, diversity and inclusion for all staff, volunteers and stakeholders.

    To work with the Community Engagement Facilitator to recruit volunteers and wardens from a wide range of backgrounds to participate in our programmes and other aspects of the charity by developing and maintaining relationships with local community groups, partner organisations, businesses and individuals.

    Working with the Community Engagement Facilitator to target and ensure equal access for individuals from marginalised groups such as speakers of other languages, young people and people with disabilities.

    To liaise with project staff to match volunteers with suitable volunteering opportunities and to induct new recruits.
    To keep up to date with legislation, policies and best practice related to volunteering.
    To update volunteer policies and procedures and ensure necessary modifications to accommodate changes

    To oversee and manage volunteer progression through monitoring and review processes, ensuring volunteers receive sufficient support in reaching their goals through upskilling, training and workshops.

    Support volunteers and referrals with additional needs working alongside their support team/referrer.
    Information, marketing and promotion
    To ensure accurate record keeping of volunteering induction, registers, monitoring & evaluation.
    To maintain Salesforce CRM, uploading records and extract information for reports,
    Communications and fundraising purposes.
    To produce reports, case studies and feedback on volunteering monitoring and evaluation for internal and external stakeholders.
    To represent our organisation, attending events such as networking meetings, volunteer fairs, fundraising
    events and community events to promote our activities.
    ~ To act as line manager from time-to-time for individual volunteers and referrals as well as the Community Engagement Facilitator to support our projects.

    To be aware of, actively promote and carry out all duties in accordance with our policies, including Equity, Diversity and Inclusion, Safeguarding and Health and Safety.

    Experience of developing and maintaining relationships with local community groups, partner organisation, businesses and other stakeholders electronically, telephonically and in person.

    Knowledge and understanding of relevant equal opportunities issues, particularly barriers to participation for certain sections of the community and how these might be addressed.

    Understanding of current sector practice and policy in volunteering.
    Experience of working with or managing databases/CRM system.

    Understanding of the importance of user monitoring systems and the ability to operate monitoring systems to record key data.

    Experience of writing reports including qualitative and quantitative data.
    Ability to use Microsoft Office.
    Experience of using Salesforce CRM.
    Interest in community activism and gardening.
    #
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