Jobs
>
Glasgow

    Customer Service Executive - Glasgow, United Kingdom - Arnold Clark.

    Arnold Clark.
    Arnold Clark. Glasgow, United Kingdom

    1 week ago

    Default job background
    Full time Marketing / Advertising / Public Relations
    Description

    We're currently looking for a Customer Service Executive to create an outstanding customer experience at our Hamilton Road Click & Collect branch and help customers get excited about our products.

    We offer our Click & Collect Product Geniuses:

    • £24,500 + performance-related bonus of up to £6,720 per annum
    • Click & Collect, Colchester
    • 33 days annual leave
    • Flexible working hours
    • Generous employee discounts
    • Private health care and sick pay cover
    • Maternity and paternity packages

    Passionate about cars? Great. Passionate about customer service? Even better.

    As an Arnold Clark Click & Collect Product Genius, you'll play a key part in the Click & Collect process, introducing customers to the car they've chosen online for the very first time. You'll also help the customer through the process of selling their car to Arnold Clark. You'll be committed to learning about our products and be able to deliver an outstanding level of service when customers come to collect or sell their car.

    This role will be a great fit for a customer service superstar who thrives in a fast-paced environment, and you'll be rewarded with plenty of opportunities to increase your earnings and develop your career.

    Essential Skills

    • Full of energy and enthusiasm, with great people skills.
    • Good attention to detail when handling documentation.
    • A confident communicator who understands that a positive attitude gets great results.
    • Willing to learn and work with our branch network to ensure our customers have a great experience.
    • The ability to go the extra mile. From contacting our customers soon after they buy to arranging their handover, you'll be responsible for making sure they have a memorable Click & Collect experience for all the right reasons.
    • A full UK driving licence.
    • Happy working on your own initiative, to problem solve and maximise handovers/purchases.
    • Ability to take ownership of situations, all the way through to resolution.

    Day-to-day duties

    • Completing the handover and purchase of cars for our Click & Collect service.
    • Preparing handovers for the day ahead.
    • Arranging all documentation prior to handover to make sure the process goes smoothly for customers.
    • Encouraging customers to share their experiences on social media.
    • Helping the customer familiarise themselves with their new vehicle.
    • Helping customers sell their car through our Sell Your Car service.
    • Learning about different vehicles and manufacturers.
    • Providing relevant information and being there for our customers when assistance is required.

    You'll get plenty of training and coaching, but we are looking for candidates with a thirst for knowledge and an ability to learn. We'd expect you to be a great team player and show us you've got the drive to make this a career, not just a job.

    Your work hours will follow a weekly fixed rota, allowing you to plan your work-life balance.

    Sound like you? With Arnold Clark, you'll benefit from excellent working conditions, generous retail discounts, extensive training, life assurance and private health care, making our package one of the best in the industry.

    Arnold Clark is committed to creating a diverse and inclusive workplace. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

    To find out more about Life at Arnold Clark , visit our website.

    Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

  • Go2Personnel

    Client Services Executive

    3 days ago

    Go2Personnel Glasgow, United Kingdom

    **Client Services Executive** · **Join our client's growing team** · We are looking for a skilled and experienced Client Services Executive to join our client. In this role, you will be responsible for providing excellent customer service to their clients. You will be the first p ...

  • Global Line Limited

    Customer Service Executive

    6 hours ago

    Global Line Limited Glasgow, United Kingdom

    Are you a dynamic and results-driven individual with a passion for sales and customer satisfaction? We are currently seeking a talented Customer Sales Executive to join our growing team · **Responsibilities**: · - Provide exceptional customer service to clients in person · - Assi ...

  • Coffee Service Group

    Customer Service Executive

    1 week ago

    Coffee Service Group Glasgow, United Kingdom

    **Role overview** · **About us**: · At Matthew Algie, youll work with some of the most talented individuals in the coffee industry. Youll work for an organisation that leads the way in the name of sustainability, gives back to the community and invests in its people. Ethics, pass ...

  • CCL Design

    Customer Service Executive

    2 days ago

    CCL Design Glasgow, United Kingdom Full time

    CCL Design Vacancy: Customer Service Executive · Location: Peel Park Campus, East Kilbride · CCL Design is a leading global manufacturer and supplier of product and identification solutions. At CCL Design we manufacture and design branding components, security products, informa ...

  • Coffee Service Group

    Customer Service Executive

    1 week ago

    Coffee Service Group Glasgow, United Kingdom

    **Role overview** · **About us**: · At Matthew Algie, youll work with some of the most talented individuals in the coffee industry. Youll work for an organisation that leads the way in the name of sustainability, gives back to the community and invests in its people. Ethics, pass ...

  • Communications and Solutions Partners Group

    Customer Service Executive

    5 days ago

    Communications and Solutions Partners Group Glasgow, United Kingdom

    We are looking for a proactive and customer-centric individual to join our team as a Customer Service Executive. In this role, you will be the primary point of contact for our clients, responsible for understanding their needs, driving sales, and ensuring a seamless customer expe ...

  • Abbott Laboratories

    Managed Service Executive

    1 week ago

    Abbott Laboratories Glasgow, United Kingdom

    **About Abbott** · Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. · **Working at Abbott** · At Abbott, you can do work that matters, g ...

  • Reed Business Support

    Customer Service Executive

    1 week ago

    Reed Business Support Glasgow, United Kingdom

    Customer Service Executive, Glasgow · Salary £22390 plus commission (Up to £400 per month) · Purpose of Role: · An excellent opportunity has arisen for a Customer Technical Support Exec to join our team here in Glasgow. · As part of this team, you will: · - Answer inbound calls w ...

  • ACIA CONSULTING LTD

    Customer Service Executive

    3 days ago

    ACIA CONSULTING LTD Glasgow, United Kingdom

    Are you passionate about providing exceptional service and resolving customer inquiries? Join our team as a Customer Service Executive and become a vital part of our commitment to delivering outstanding customer experiences. · **Responsibilities**: · - Provide excellent customer ...

  • Global Partners Ltd.

    Customer Service Executive

    1 week ago

    Global Partners Ltd. Glasgow, United Kingdom

    **Duties**: · - Communicate with customers via various face to face channels to assist with inquiries and issue resolution. · - Perform data entry tasks accurately and efficiently. · - Utilize phone etiquette skills to handle customer calls professionally. · - Upsell products or ...

  • Communications and Solutions Partners Group

    Customer Service Executive

    1 week ago

    Communications and Solutions Partners Group Glasgow, United Kingdom

    We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may have. · **Resp ...

  • Communications and Solutions Partners Group

    Customer Service Executive

    1 week ago

    Communications and Solutions Partners Group Glasgow, United Kingdom

    **Duties**: · - Provide exceptional customer service to clients in person · - Develop and maintain strong relationships with existing and potential customers · - Identify and pursue new sales opportunities to meet and exceed sales targets · - Analyse customer needs and recommend ...

  • Rathbones

    Client Service Executive

    1 week ago

    Rathbones Glasgow, United Kingdom

    A rewarding place to work. At Rathbones, We invest in everyone's tomorrow - that includes our people. We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business. ...

  • CHANNEL ALT LTD

    Customer Service Executive

    1 week ago

    CHANNEL ALT LTD Glasgow, United Kingdom

    **Duties**: · - Answer incoming calls and respond to customer inquiries · - Provide information about products and services · - Handle and resolve customer complaints · - Perform data entry tasks accurately and efficiently · - Upsell products or services to customers when appropr ...

  • CSP U.K. LTD

    Customer Service Executive

    4 days ago

    CSP U.K. LTD Glasgow, United Kingdom

    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or conce ...

  • Barclays

    Customer Service Executive

    2 days ago

    Barclays Glasgow, United Kingdom

    **Job: Customer Service Advisor** · **Location: Glasgow** · **Salary: £25,000 per annum + Excellent Benefits** · **Shifts: Rotating between 7am and 11pm Monday - Sunday** · As a Barclays Customer Service Advisor you will be part of a dedicated team with an inclusive and knowledge ...

  • Arrow Global

    Customer Service Executive

    1 week ago

    Arrow Global Glasgow, United Kingdom

    **Hey Stop scrolling for jobs and read about an opportunity that will be great for you** · What three words describe you? · Customer-focused? · Proactive? · Enthusiastic? · YES? · Are you ready to join a team that will meet your ambitions, where you can make new friends and help ...

  • GTG

    Customer Service Executive

    1 day ago

    GTG Glasgow, United Kingdom

    If you know your EVs from your PHEVs and you're looking for an exciting career change - this is the role for you We're recruiting a Product Genius for our innovation centre based in Glasgow. · **Hours** · **You'll work a 5-day week on a set rota that includes weekends (44 hours p ...

  • Eden Springs UK Ltd

    Customer Service Executive

    1 week ago

    Eden Springs UK Ltd High Blantyre, United Kingdom

    **Role**:Customer Orders Executive (COE) · **Location**:Blantyre · **Job Types**:Permanent, Full-time · **Shift**:Monday to Friday (37.5 hours per week) · This role will act as a point of contact for our existing customers requesting any Eden Springs products or services, or info ...

  • Eden Springs UK Ltd

    Customer Service Executive

    2 days ago

    Eden Springs UK Ltd High Blantyre, United Kingdom

    **Role**:Customer Orders Executive (COE) · **Location**:Blantyre · **Job Types**:Permanent, Full-time · **Salary**: £24,960 · **Shift**:Monday to Friday (37.5 hours per week) · This role will act as a point of contact for our existing customers requesting any Eden Springs product ...