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    Head of Engineering Operations - Leicester, United Kingdom - Radley Green

    Radley Green
    Radley Green Leicester, United Kingdom

    3 days ago

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    Description

    Radley Green is working with a fast-growth Fire and Security Alarms business to recruit their new Head of Engineering Operations.

    This is a key role in the growth of the business and will play a pivotal role in leading the team of 15-20 installation, service & maintenance engineers. This role will be part of the senior management team of this growing business and play a big part in it's growth.

    This role will be 3 days a week based in the Leicester head office and 2 out in the field reviewing and evaluating the work of the engineers / projects.

    This role is not an "on the tools" role but is a managerial and development role for an experienced Alarms professional with a background in engineering.

    Key Responsibilities:

    Installation management

    • Plan engineers' diaries to maximise utilisation – 15-20 engineers at present.
    • Track installation delivery against quotation to ensure margins are maintained.
    • Source and organise equipment for engineers to carry out installation projects.
    • Liaise directly with customers to book in installation work.

    Technical support

    • Act as the go-to person for engineers who encounter technical challenges.
    • Participate in key client meetings if required and offer technical expertise.
    • Ensuring NSI technical compliance.

    Recruitment and training

    • Source, interview and select prospective engineer candidates.
    • Provide training to new engineers.
    • Oversee and implement individual training plans for engineers.
    • Enforce quality standards across Installation, Maintenance, Extra Works and Service.

    Fleet management

    • Ensure all company vehicles remain legally compliant and mechanically sound.
    • Manage trackers when required.
    • Buy/sell vehicles when required.

    Acquisition assistance

    • Perform skills audit on the incoming engineers.

    This is a great role for an experienced Alarms engineer who has managed and developed teams.

    Candidates must have a background in Alarm engineering.

    Please get in contact ASAP to hear more.

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