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Welwyn Garden City

    Technical support - Welwyn Hatfield, Hertfordshire, United Kingdom - SRS Group Holdings Ltd

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    Description
    SRS are working in partnership with an International Market Leading Manufacturer of high-performance products designed for the Building Envelope.
    Answering incoming Technical Queries received by phone or email for all UK revenue streams.
    Provide technical support/advice to the Customer Services department
    Provide technical support/advice to the External Sales & Specification team
    Assist/conduct practical internal product testing
    Assist/deliver where appropriate customer training and demonstrations for all UK revenue streams e.g. Flat Roofing, Roofing & Cladding, Sub Frame etc.
    Assist with all UK-owned product line testing requirements Report and investigate any product complaints, this may include site visits
    Assisting in any other ad hoc duties required when they arise
    Work as a collective unit covering absence and supporting others
    Capable of using numerous computer packages including Microsoft Office
    Appreciation and understanding of CAD software would be an advantage, but not a requirement.

    Our Client is seeking someone who has the drive and ambition to succeed and can offer a full continued training and development program.

    Hertfordshire - Office Based
    Benefits 26 days holiday per year, plus 8 statutory bank holidays
    Group pension plan
    Group health care cash plan scheme
    Continued training and development
    Free car parking

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