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    Sales Representative Automotive - Birmingham, United Kingdom - Rose & Young Recruitment Limited

    Rose & Young Recruitment Limited
    Rose & Young Recruitment Limited Birmingham, United Kingdom

    1 week ago

    Default job background
    £24,500
    Description
    1 week ago Be among the first 25 applicants
    Job Overview

    The Sales Coordinator role is a key position as it is the link between what the Customer needs and informing Operations when they need it.

    Sales Coordinators are responsible for the customer's journey through the business including call-offs, delivery dates, and post-delivery CS issues.
    Sales Administration
    £24,500
    West Bromwich
    Hours: 8.30am - 5.00pm
    Job Overview

    The Sales Coordinator role is a key position as it is the link between what the Customer needs and informing Operations when they need it.

    Sales Coordinators are responsible for the customer's journey through the business including call-offs, delivery dates, and post-delivery CS issues.
    For the right candidate, there is a real opportunity for career progression in a rapidly growing business.
    Responsibilities And Duties
    Ensuring all call-offs are processed promptly and that they are then checked so that any mistakes that would lead to FOC replacements are caught
    Establish and maintain strong relationships with customers through a proactive approach to Customer Service
    Resolving all Customer Service queries promptly and any that can't be diverted to the correct department or person
    Answering inbound calls in a timely and professional manner and knowing how to use in house systems to relay information back to the Customer
    Support other departments in managing the flow of information throughout the business by keeping in house CRM up to date
    Achieving and working to set KPIs for the role
    Qualifications & Skills
    Previous Customer Service, Product or Industry knowledge is preferred but not essential as this can all be trained. Our client is focused more on getting the right person that includes soft skills such as;
    Ability to process a lot of information accurately and have an eye for detail
    Ability to remain calm in stressful situations and always maintain a positive attitude
    Ability to work to tight deadlines
    Excellent written, oral communication and listening skills
    Excellent time management and organisation is essential
    Enthusiasm, inquisitiveness, and ability to adapt to change
    Eagerness to learn internally but also have a willingness to learn about the business and product offering independently
    Seniority level
    ~ Seniority level Entry level

    Employment type
    ~ Employment type Full-time

    Job function
    Job function Sales and Business Development
    Industries Staffing and Recruiting
    Referrals increase your chances of interviewing at Rose & Young Recruitment Ltd by 2x
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