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    Sales and Support Administrator - London, United Kingdom - David Alan Consultants

    David Alan Consultants
    David Alan Consultants London, United Kingdom

    1 week ago

    Default job background
    Description
    Sales Support / Customer Support
    My client is a not for profit charity, advancing in the provision of digital education. They currently have an exciting opportunity for a Sales Support Officer to join their team.
    Sales Support Executive

    Reporting to the CEO Office, the Sales Support Executive will have direct relationships with the Business Development Team and other members of staff to fully support the team during the sales process.

    They will also have direct contact with suppliers, schools, MAT's, Local Authorities LA's and decision makers.

    The Sales Support Officer will play a key role in the overall growth of the business and Sales Team by improving the efficiency of the onboarding of our customers.

    Sales Support Executive
    Develop an understanding of the online education and products available

    • Maintain the CRM (Asana or HubSpot)
    • Demonstrate a fair understanding of where all clients are in the sales teams' pipeline
    • Resolve issues / concerns regarding new applications effectively and efficiently, whilst utilising a sound knowledge of products, including policies and onboarding requirements.
    • Manage the correspondence between the Sales Team and their partners
    • Monitoring customer accounts and generating quotes, sales orders and invoices via the databases
    • Providing data and reports to help the Sales Team
    Sales Support Executive
    Experience from a similar industry or sales is desirable. Although specific in-house training will be given

    • Excellent computer skills including Microsoft office highly proficient in excel, and mail merging
    • Excellent telephone manner
    • Good computer and keyboard skills
    -
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