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    House & Operations Manager - Watford, Hertfordshire, United Kingdom - Networx Recruitment

    Networx Recruitment
    Networx Recruitment Watford, Hertfordshire, United Kingdom

    1 week ago

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    Description
    Housing Operations Manager

    An exciting opportunity has arisen in our Housing Department for someone with great people skills and in-depth housing knowledge to help lead the Housing teams in delivering proactive and customer focussed tenancy and neighbourhood services.

    As part of our Housing Department, you will use your leadership skills to help us deliver a high-quality service, including maximising our rental and service charge income, managing ASB, improving services and delivering a generic day-to-day housing management service to our customers.

    You'll work effectively and proactively with colleagues to provide an excellent housing management service to our customers.
    Deliver proactive, customer focussed housing management services, ensuring that they are continually improved to meet changing business requirements.
    Maximise our rent and service charge collection.
    Manage the housing budgets effectively.
    You'll have an excellent grasp of Housing Law and a proven-track record of leading and managing successful teams.

    You will have a background in Housing Management and knowledge of budget management and partnership working would be an advantage.

    Excellent knowledge of Housing and related legislation, policy and good practice
    Extensive experience of arrears collection and ASB.

    You will need to hold a UK driving licence with access to a suitable vehicle, with insurance cover for business use.

    We know that people are our most valuable assets, so we offer a range of benefits including 28 days' annual leave pro rata, an employer pension contribution of up to 11%, development opportunities and access to a comprehensive employee rewards scheme.

    We are committed to embracing the most positive aspects of agile working.

    We take a blended approach to how we work, so that colleagues have the flexibility to strike the right balance between working in our communities, in our shared spaces and remotely.

    With digital technology at the heart of our work, teams and individuals are empowered to decide the best way to meet the needs of their role.

    About Watford Community Housing
    We are a housing association with homes across South-West Hertfordshire.

    We aim to make a real difference by delivering better homes and supporting our communities, because we know that good homes give people the chance to lead more fulfilling lives.

    We own and manage more than 6,800 homes and associated assets in South-West Hertfordshire.

    Our business is evolving rapidly as we find new ways to deliver great homes, improved services and much-needed new homes.

    We also have a one-star accreditation from Best Companies, putting us in the top 25 housing associations to work for.

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