- Gathering feedback from end users in order to continue improving systems effectively.
- Overseeing the incident management process and team members involved in resolving the incident.
- Translate business requirements into clear functional and technical solutions in Jira and Confluence.
- Communicating with various teams including Developers and IT Managers in order to build and implement technology solutions.
- Create any relevant as-is and to-be process flows/swim lane diagrams for projects
- Running tests or investigations on system or application issues and being able to provide solutions within a timely manner.
- Creating reports to share with stakeholders and senior-level employees
- Contributing to team meetings with reports being able to present your findings
- A high level of business intelligence and strong analytical skills.
- Technical & Business analysis experience working within a digital and E-Commerce function
- An ITIL background, with experience of running a technical support team, which know how to manage the priority and risk of issues raised.
- Proven experience across a range of E-Commerce technologies and platforms (Hybris experience essential) - 3rd party integrations
- Knowledge of corporate global ERP systems (SAP experience desirable)
- Strong understanding of the software development lifecycle in the Agile Model
- ITIL Foundation (v3 or ITIL4).
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Ecology Team Lead
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Mattinson Partnership South East, United KingdomReference #: · - 0000_ · - Location: · - South East England · - Salary: · - £ £60000 per annum · - Benefits: · - gym membership, mental health cover · - Sector: · - Environment · - Type: · - Permanent · - Posted On: · - 15/05/2023 · I have begun working with an excellent special ...
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Ashford & St. Peter's Hospitals NHS Foundation Trust Chertsey, United KingdomPlease see attached document for full Job Description. Clinical or technical To take a leading role in the advanced assessment, clinical diagnosis, and treatment of patients with acute medical illnesses. These patients often have complex and or chronic presentation. To act as a l ...
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Central London Community Healthcare NHS Trust Wembley, United KingdomIf you are ready for a Team Leader's position within an Integrated Public Health Nursing Service managing a progressive, forward thinking, and innovative team of Public Health Nurses then we would like to hear from you. A vacancy has arisen for a Locality Team Leader in the Brent ...
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Alexander Mann Solutions for Public Sector Resourcing London, United Kingdom**Team Lead - Inside IR35** · **Contract Term: 6 months (possible extension)** · **Contracting Authority: DEFRA - Ministerial Contact Unit** · **Location: Hybrid Working (two days per week office based - Marsham Street, London)** · **In the Defra group, we deal with a vast range ...
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Technical Analyst Team Lead - Chertsey, United Kingdom - Matchtech
Description
This Technical Analyst Lead job role sits within the PMO team and will be responsible for the relationship between the digital online teams and the eCommerce platform partner, ensuring user requirements are understood and clearly documented.
Managing a team of 9 and reporting to the Digital Programme Manager, this job role will work closely with the Project Managers and the Support team to deliver key projects prioritised on the roadmap, and will be involved in various different work streams.
You will be comfortable providing technical support and issue management across various on-going Digitial/E-Commerce projects.
MAIN RESPONSIBILITIES:
Experience ideally being sought: