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    Key / National Account Manager (Permanent) - London, United Kingdom - BDO UK LLP

    BDO UK LLP
    BDO UK LLP London, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description
    An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.

    We work with the companies that are Britain's economic engine – ambitious, entrepreneurially-spirited and high‐growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

    Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here.

    Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools.

    You'll be supported to build your career, but also to be yourself in the office.

    Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders.

    You'll be rewarded with a great work-life balance and a career with real purpose.
    We'll help you succeed
    Leading organisations trust us because of the quality of our advice.

    That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

    You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively.

    You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

    Using The BDO Way principles, we are better able to understand client needs, tailor and deliver high quality services to help them succeed, resulting in superior client experiences.

    True client centricity sees us building deep relationships, anticipating client needs, having issues-led conversations and delivering enhanced outcomes for both our clients and our firm.

    Our key account programme will be key to the BDO Way – focusing on where and how we focus on the marketplace.

    We are seeking an experienced Manager to develop and drive a portfolio of key accounts. Implement and manage the key account programme infrastructure and tools.
    Develop and implement account strategies and best practices.
    Support the positioning of the team internally.

    Facilitate partners and staff to adopt and leverage key account best practices as directed by the Key Account Programme Lead.

    Build and manage strong relationships with internal stakeholders – partners, account teams and MSC.
    Share insight, knowledge and management information with the wider account teams.
    Keep up to date with BDO's service offerings as well as build relationships with key stakeholders internally.

    Work with the wider Markets, Sales & Clients (MSC) team including Business Development Managers, Bids and Pursuits and the Client Listening Programme (to ensure client feedback is used and acted on appropriately - to further drive client satisfaction and increase the opportunities identified.

    Develop and drive the reporting on account progress to key stakeholders as directed by the Key Account Programme Lead.

    Leverage MSC tools, resources and marketing programmes in a planned and co-ordinated way, tailored for each account/individual.
    Experience in a professional service environment with pursuits, business development or account management.
    Commercially and risk aware.
    Experience in the use of CRM.
    Broad knowledge of accounting services.

    We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.

    At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

    Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture.

    From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs.

    Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another.

    BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences.

    At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.
    Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions
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