- Previous experience in a dedicated IT Service Management or similar role
- A technical background in IT Support or Service
- Strong ITIL framework experience, ideally with the relevant qualifications to match
- Ability to work closely alongside both technical and non-technical stakeholders
- Experience working closely with suppliers to conduct service reviews and driving continual service improvement within IT operations
- Strong interpersonal and relationship building skills
- Enjoys working in a fast-moving, commercial environment
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Customer Service Manager
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Page Personnel Secretarial & Business Support Manchester, United KingdomAn opportunity has arisen for a Customer Service Manager to join an e-commerce retail business based in Manchester. The Customer Service Manager will lead and develop the customer service team, ensuring high levels of service. · **Client Details** · Our client, based in Mancheste ...
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Customer Service Manager
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Page Personnel Secretarial & Business Support Manchester, United KingdomThe Customer Service Manager will play a key role working closely with the sales team, whilst being customer focused to maintain strong relationships with clients, pricing jobs and maximising opportunity for turnover. · **Client Details** · Based in Manchester, this client is a l ...
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Guest Service Manager
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Heeton UK Manchester, United Kingdom Full timeThe moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Guest Service Manager you'll deliver this through managing all aspects of the front office ensuring high standards are maintained. You'll also create a warm atmosphere that makes ...
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Commercial Services Manager
2 weeks ago
Onward Homes Manchester, United Kingdom**About the role** · The post holder will lead and manage the delivery of housing management services to customers living in Onward's portfolio of market rented and rent to buy/rent to home-buy properties. Coordinate and commission service delivery to customers living in neighbou ...
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Clinical Services Manager
3 weeks ago
Prescient Recruitment Group Ltd Manchester, United KingdomWe have a fantastic opportunity for a **Clinical Services Manager**. · This client are going through HUGE growth plans in 2023 / 2024 doubling headcount next year · Our Client are the only company in the UK delivering physical and virtual services to the NHS and Private Healthcar ...
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Customer Service Manager
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Page Personnel Secretarial & Business Support Manchester, United KingdomBased in Trafford Park, Machester, The Customer Service Manager will be responsible for planning, coordinating and controlling the activities of the customer service team across the North West region to ensure that the needs of customers are being satisfied · **Client Details** · ...
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Repairs Service Manager
3 weeks ago
Reed Talent Solutions Manchester, United KingdomManchester City Council have an opportunity available for a Repairs Service Manager · Contract: initial 3 months · **Repair Services Manager** · We have an exciting opportunity as a Repairs Service Managers who will be responsible for the efficient delivery of a high quality resp ...
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Service Desk Manager
2 weeks ago
Simpson Judge Ltd Manchester, United Kingdom**Service Desk Manager** 38-40k · **Hybrid - 3-4 days in the office a week** · **About** · Distribution company looking for a Service Desk Manager with experience either in a similar position or service desk background looking to progress into a senior role. · **Skills and Qualif ...
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Service Desk Manager
3 weeks ago
Washington Frank Manchester, United KingdomThe client is a leading manufacturing company looking to expand its team with a Service Desk Manager. · Reporting to the Group Head of IT, you will be a key member of the Group IT team, responsible for the effective provision of IT services. This includes managing the prioritisat ...
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Building Services Manager
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Blueprint Recruitment Solutions Manchester, United Kingdom**BUILDING SERVICES MANAGER - MANCHESTER (12 MONTH CONTRACT)** · **Contract Duration**:12 Months · **Contract location**: Manchester, UK · **Determination**: Outside IR35 · **Rate**: Competitive £££ · **Sector**: Building Services · Blueprint Recruitment are working with a fantas ...
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Customer Service Manager
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Forrest Recruitment Manchester, United Kingdom Full timeCustomer Service Manager Trafford Park £30-£35,000 doe · Working for a leading European manufacturing and retail distribution business based in the heart of Trafford Park · Lead & manage a team of five customer service professionals, with a strong focus on customers, efficiency ...
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Service Management Lead
1 week ago
Government Digital Service Manchester, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £61,710 - £71,000- Up to £71,000(National) · - based on capability. The base salary of this grade is £61,710 (National). Offers made above this will be made up with a specialist pay allowance. For more info visit our things y ...
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Bdm for Managed Services
5 days ago
Digby Morgan Manchester, United Kingdomsummary · - _ manchester, north west_ · - _ £50,000 - £60,000 per year, + Commission_ · - _ permanent_- specialism · - it- sub specialism · - management- reference number · - PR · - job details · Business Development Manager - Managed Services · Manchester - Hybrid · £50K to £60 ...
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Cyber Service Manager
1 week ago
Involved Solutions Manchester, United Kingdom**Cyber Service Manager - 12 Month Contract - Government** · **Rate**: £600 per day · **Duration**: 12 Months · **Location**: Remote - Occasional travel to office location · **IR35**: Inside · **The role**: · A leading Central Government Institution are seeking a Cyber Service Ma ...
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IT Service Delivery Manager
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INTEC SELECT LIMITED Manchester, United KingdomService Delivery Manager - £60,000 - £70,000 - Remote Working · Overview: · A global leader in the connected mobility market which is one of the fastest growing sectors in the internet of things industry, they are looking to on board a Service Delivery Manager with a strong techn ...
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Customer Service Manager
1 week ago
Page Personnel Secretarial & Business Support Manchester, United KingdomAs a Customer Service Manager you will be responsible for managing and supporting a large team as well as driving forward improvement plans for the team and business. · **Client Details** · Based in Manchester. This client is a not for profit housing association. · **Description* ...
IT Service Manager - Manchester, United Kingdom - Fruition IT
Description
Job DescriptionIT Service Manager
Manchester, UK – Hybrid working
Up to £55,000 basic salary
An exciting opportunity has arisen for a proactive and dynamic IT Service Manager to join a leading consumer focused business, playing a pivotal role in improving IT service levels across the organisation.
The IT Service Manager will be responsible for identifying and delivering increased performance and reduced cost, liaising closely with key IT operations teams and building relationships with a wide variety of business stakeholders.
In addition, the IT Service Manager will also act as an escalation point for all IT issues and problems, ensuring that effective plans are put in place to reduce impact on the business, and creating strategies to avoid repeat incidents.
IT Service Manager – Key Requirements:
This role will be based out of the client's head office in Manchester, though will require travel to other sites across the UK.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
