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    Customer Experience - London, United Kingdom - Seat Unique

    Seat Unique
    Seat Unique London, United Kingdom

    2 weeks ago

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    Description
    Seat Unique is dedicated to helping fans get VIP access to the best sports, music and cultural events.

    We're proud to be the premium ticketing marketplace working with some of the biggest and most prestigious clubs & venues including the Welsh Rugby Union, Yorkshire Cricket, Hampshire Cricket and York Racecourse.

    We are experts in digital transformation.

    We provide clubs and venues with the technology that brings all aspects of the hospitality booking process online, improving the customer experience and giving fans 24/7 access to premium experiences.

    Our brand partnerships have grown significantly over the past six months. We now exclusively power hospitality and premium ticket sales through 60+ direct partnerships, and work officially with hundreds more.
    Following the launch of our website in September 2019, we have received significant investment in our business.

    We are backed by former Wales and Lions captain Sam Warburton OBE (Brand Ambassador), and England Rugby Union legend Sir Clive Woodward OBE (Board Advisor), Wales and Ospreys winger George North (Brand Ambassador) and former England Cricketer, Stuart Broad.

    We are currently looking to recruit someone to take on the challenge of increasing our offline sales. Reporting to the Sales Manager, this department is primarily responsible for generating new business and delivering the sales plan.

    The primary purpose of this role is to bring a proactive, data-driven, strategic approach to selling our premium tickets and hospitality, through enquires and key outbound leads.

    Building new business and closing sales
    Pro-actively build the database and client base with business development calls
    To undertake outbound sales calls to achieve targeted numbers of sales
    When required, attend commercial and networking evenings to represent the company and increase awareness of Seat Unique amongst potential clients and attract new business
    Minimum of 2 year's sales experience
    Professional phone manner
    Confidence in representing the Seat Unique brand
    Relevant experience of working in pro-active sales, ideally within a Sports/Events sales environment and/or with high-net-worth clients
    Track record of high performance within a sales environment
    Excellent written and spoken English
    Knowledge of Microsoft Office programmes
    Ability to present complicated options in a clear and effective manner both over the phone and in-person
    Ability to source own sales leads
    Positive and flexible approach to work with a proven commitment to teamwork
    Access to share options scheme
    Monthly incentive programme
    Pension and cycle to work scheme
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