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    IT Support Specialist - Gloucester, United Kingdom - Babcock International Group

    Babcock International Group
    Babcock International Group Gloucester, United Kingdom

    1 week ago

    Default job background
    Full time / Permanent
    Description

    Job Title: IT Support Specialist
    Location: Tewkesbury, Gloucester
    Compensation: Competitive Salary + Benefits
    Role Type: Full time / Permanent
    Role ID: SF

    At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as an IT Support Specialist at our Ashchurch site.

    The role
    As an IT Support Specialist, you'll have a role that's out of the ordinary. We have an exciting opportunity for an IT Support Specialist to join an established, forward thinking and responsive team. You'll help to enhance an existing busy team, bringing continuous professionalism and knowledge to the service provided to our prestigious customers.

    Day-to-day, you'll provide first/second line support for bespoke/niche systems, including incident management, system commissioning, provision of technical advice and asset/system management.

    This role is full time, 37-hours per week and is based on site at Ashchurch in Tewkesbury.

    Essential experience of the IT Support Specialist

  • A methodical approach to tasks and the ability to follow process, with attention to detail
  • A knowledge and application of IT system build and development
  • Sound judgement capabilities, to inform decision-making processes (sometimes under pressure) based on a variety of information

    • We are ultimately looking for someone with a passion for IT who is enthusiastic and eager to learn and we will provide the necessary training for the right applicant. However, experience in the below would be beneficial:

  • Linux administration
  • Virtualisation management (VMWare)
  • Windows administration
  • Active Directory and authentication administration
  • System data flow
  • ITIL service manager
  • ITIL asset manager
  • Problem solving / troubleshooting experience

    • Qualifications for the IT Support Specialist

  • Hold a degree in a relevant IT subject (or equivalent)

    • Security Clearance
    The successful candidate must be a sole UK national who is able to achieve and maintain Developed Vetting security clearance for this role.

    Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at

    What we offer

  • Generous holiday allowance
  • Matched contribution pension scheme, with life assurance
  • Employee share scheme
  • Employee shopping savings portal
  • Payment of Professional Fees
  • Reservists in the armed forces receive 10-days special paid leave
  • Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
  • 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
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