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    Field Service Engineer - United Kingdom - Atlas Copco Airpower N.V.

    Atlas Copco Airpower N.V.
    Atlas Copco Airpower N.V. United Kingdom

    2 weeks ago

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    Description

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

    Join us on our journey for a better tomorrow.

    Job Purpose:

    Maintain and service the company's rental fleet assets to the set goals, targets and standards, whilst providing a professional, competent, courteous and prompt service to all Atlas Copco customers, over a varied product and service range, including but not limited to compressed air and power generation equipment.

    Key Responsibilities:

    • Carry out servicing and maintenance on varied compressed air equipment, power generation equipment and associated products.
    • Carry out work according to service schedules, conduct test procedures and record information; highlight any service issues on site that may affect equipment performance safety and reliability.
    • Effectively diagnose mechanical and electrical faults on a varied range of compressed air equipment and associated products.
    • Conduct fault-finding assessments and elimination processes.
    • Understand interpret and follow drawings and diagrams.
    • Induct customers as required, in the safe operations and use of the delivered equipment.
    • Undertake on occasion informal training courses for customers when commissioning or setting up equipment at the site.
    • Request spare parts for maintenance and servicing.
    • Identify correct manuals, select relevant spares, and follow correct documentation procedures.
    • Assist Managers with client technical support.
    • Completion of concise reports, and when required, participates in discussions/meetings with customers.
    • Participate in call-out rota.
    • Answer telephone calls 24/7 when required and attend field call-outs as necessary.
    • Maintain test instruments, to ensure they remain in good condition. Check calibration before use, follow correct operating instructions, and indicate when repair or recalibration is due.
    • Perform skill-related duties as required. This may include supporting/mentoring less experienced colleagues. Supporting all other work colleagues as and when required.
    • Adhere to maintain and comply with company QHS&E standards. Comply with all procedures and processes applicable to the company standards of ISO: 9001, IOS 14001, OHSAS Identify and nominate areas or processes for continual improvement.
    • Conduct all your assigned duties safely and responsibly.
    • Offshore working when required.

    Experience / Knowledge /Educational requirements

    The following requirements are essential:

    • Worked within a service environment/branch and have a proven track record of product knowledge and professional interpersonal skills.
    • Posses fault finding and diagnosis skills, and the ability to complete concise and accurate situation reports. The ability to interact with colleagues and customers to achieve the business aims and goals of the organisation.
    • Must be a team player who sometimes goes beyond their job role to assist in the execution of the department's tasks.
    • Competent with electrical wiring and air diagrams & drawings, tracing faults through the structured elimination process.
    • Thorough knowledge of international electronic systems, air systems, their symbols, diagrams and colour codings/markings
    • Willingness to develop core competence including servicing requirements such as oil and filter changes, and completion of servicing documentation.
    • Ability to identify malfunctioning components. Understanding of the workings of mechanical systems.
    • Skilled in electrical fitting to modify, mount and connect electrical components.
    • Ability to assess situations and take a holistic view, ensuring a safe working environment.
    • Shows consideration to the welfare of fellow workers, and demonstrates maturity and commitment regarding all matters of safety and the environment.
    • Competent in the use of PC/computer equipment, i.e. data entry, typing reports, diagnostic equipment management systems, etc. Believes in the importance of good documentation control and management.
    • An understanding of Atlas Copco products (PTS, PNS, XRVS, gen-sets, etc) and/ or knowledge of diesel-driven air compressors and associated equipment, desirable but not essential.
    • Follows up with customers during and after delivery of services to ensure that their needs have been met.
    • Verifies assumptions and information before accepting them.
    • Able to solve standard problems in own work environment.
    • Able to foster effective two-way communication.
    • Identifies and acts on issues and problems in own area of responsibility instead of waiting or assuming the problem will resolve itself.
    • Demonstrates a willingness to be challenged by the actions/risks that are taken.
    • Formal recognised time served apprenticeship or relevant work experience
    • City & Guilds / BTEC equivalent or industry-relevant qualifications.
    • Full Clean Driving License.

    Personality requirements

    • Self-driven and a clear focus on high quality.
    • Competent and confident; reliable
    • Ability to participate as a team member or work on your initiative as may be deemed necessary.
    • Demonstrate willingness to achieve set company targets and goals.

    Country and city description

    • Based in Gloucester, covering the UK.

    In return, we offer:

    • We believe and fostering a learning culture where global mobility is an important enabler for growth.
    • Our learning culture supports you on your journey: benefit from our individual learning opportunities (LinkedIn Learning e.g.), our feedback culture, the internal job portal, and global project assignments.
    • We offer an excellent benefits package including health insurance, paid leave and retirement benefits.
    • Are you missing something? Help shape it and bring in your ideas.

    Diverse by nature and inclusive by choice
    Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

    #J-18808-Ljbffr
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