Jobs
>
London

    Service Manager - London, United Kingdom - Citigroup Inc.

    Citigroup Inc.
    Citigroup Inc. London, United Kingdom

    2 weeks ago

    Default job background
    Description

    The Citi Commercial Bank ("CCB") Head of Business & Professional Services ("BPS") for Europe, Middle East & Africa ("MEA") and United Kingdom ("UK") manages multiple teams through other managers.

    A good understanding of the industry, direct competitors' products, and services is also necessary in order to contribute to the commercial objectives of the business.

    Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas.

    Excellent communication skills required to negotiate internally, often at a senior level.
    Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the business. Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses.

    Full management responsibility for multiple teams, including management of people, budget, and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

    Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter experts, while structuring deals that balance risk and reward.

    Oversee client credit relationships, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes.

    Ensure compliance with regulatory requirements and Citi's policies / guidelines at all times.

    These RMs are responsible for actively calling on clients to deepen relationships and proactively owning, responding to and anticipating future needs, challenges or risks, in addition to identifying and pursuing new clients aligned with CCB's value proposition.

    Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

    In-depth knowledge of all aspects of commercial banking, including strong commercial credit knowledge and an ability to quickly learn new products and services.

    Possesses sound judgment and is creative in providing solutions to bank clients, across the entire set of Citi capabilities (including Services, markets, lending and Investment Banking).

    Significant experience with commercial credit decision making authority, with experience in complex capital structures and cross border transactions.

    Intermediate level credit skills with the capability to demonstrate advanced level credit skills to be appointed a Senior Credit Officer.

    Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations, and may include budget approval.

    Must have a sharp business development focus and demonstrate innovative approaches.
    Able to quickly adapt priorities based on the latest data insights.

    Bachelor's/University degree, Master's degree preferred and managerial experience

    Financial soundness
    Commercial and Business Sales
    Relationship Management
    Full time

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities.

    If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

    View the EEO Policy Statement .
  • Understanding Recruitment

    IT Services Manager

    1 week ago

    Understanding Recruitment London, United Kingdom

    **IT Services Manager** · An exciting opportunity has arisen for an IT Services Manager to join an amazing charity and assist the delivery of their technology services. The IT Services Manager will be joining the Vauxhall, London offices with an extremely flexible hybrid style of ...

  • Capita

    Service Manager

    5 days ago

    Capita London, United Kingdom

    **Employed Resource Service Manager** · **Overview** · Capita Resourcing has developed a new engagement model; Employed Resource Model (ERM) within our Contingent Labour service offering to our Managed Service clients. This will require permanent resources to be sourced, selected ...

  • Domus Recruitment Ltd

    Service Manager

    1 week ago

    Domus Recruitment Ltd London, United Kingdom

    Domus are on the lookout for an experienced manager within the Health and Social Care sector to join a national organisation in Bolton, as a Service Manager. · Based in East Lancashire, you will be responsible for the delivery of high quality and person-centred support to adults ...

  • Atalian Servest

    Services Manager

    6 days ago

    Atalian Servest London, United Kingdom

    **Job Reference: /MP/19-12/775/28** · **Job Title: Services Manager** · **Location: 111 Buckingham Palace Road, London - _Applicants must have the right to work in the UK_** · **Salary: Competitive** · **Contract: Permanent** · **Hours per week: Monday to Friday - 40 hours per we ...

  • Aspion

    Service Manager

    1 week ago

    Aspion London, United Kingdom

    **Job Opportunity: Services Manager** · **Location: Marylebone - London** · **Pay : £40,532** · **6 Month Contract - Immediate - Could lead to permanent** · Aspion are working on behalf of an oganisation which supports the vulnerable and less fortunate members of the public in te ...

  • NonStop Consulting Ltd

    Service Manager

    1 week ago

    NonStop Consulting Ltd London, United Kingdom

    Service Manager - Adoption Agency - National Charity - Hybrid working - Trauma informed service - therapeutic work - Family history · We are looking to recruit a Service Manager for a Charity's adoption agency in Newham. If you are a manager looking for a challenge in a niche mar ...

  • The Graduate Project

    Service Manager

    1 week ago

    The Graduate Project London, United Kingdom

    **Responsibilities**: · - To oversee the support, safety, and development opportunities for all young people. · - Ensuring that young people's outcomes are achieved and evidenced via weekly/monthly reports and other relevant documentation. · - To assist the Heads and Directors in ...

  • Eames Consulting

    IT Service Manager

    1 week ago

    Eames Consulting London, United Kingdom

    Our client, a **Lloyd's of London syndicate,** is looking for an **IT Service Manager.** · This is a **brand new role** where you will be engaging with **IT leaders** to build the relationship among technical support teams, vendors and business stakeholders.You will be the **PoC ...

  • Safer London

    Service Manager

    3 days ago

    Safer London London, United Kingdom

    **Service Manager** · Location: Face-to-face delivery pan-London, agile working for all other duties · Hours: 35 hours per week, sometimes worked flexibly · **Salary**: Grade D point 1 £38,280 to point 5 £46,340 · **Who we are** · Safer London is a charity working with young Lond ...

  • NonStop Consulting Ltd

    Service Management

    3 days ago

    NonStop Consulting Ltd London, United Kingdom

    *Due to the nature of the assignment details need to remain vague at this point, but the central requirements are: · - Eligibility for getting SC Cleared · - Service management experience · - ITIL · - Call me, Alex Manea, at NonStop Recruitment now for a confidential conversation ...

  • The Management Recruitment Group

    Service Manager

    6 days ago

    The Management Recruitment Group London, United Kingdom

    _Delivering world class customer service, through an in-house delivery team._ · The Service Manager (Cleaning) will lead the operational planning of an exceptional cleaning service across the King's estate. The Service Manager will be responsible for the effective motivation and ...

  • eFinancialCareers

    IT Service Manager

    1 week ago

    eFinancialCareers London, United Kingdom

    Key Skills and Experience: · - Experience of managing a support function within an ITIL environment in a Financial Services company (ideally Exchange or Clearing house), with particular focus on Incident, Problem, Change and Release Management · - Understanding and experience of ...

  • Lifeways

    Service Manager

    4 days ago

    Lifeways Brixton, United Kingdom

    Are you ready to progress your career? To use the skills you have gained and manage the day to day running of our supported living services? · The Lifeway's Group is one of the UK's leading providers of support services for people with diverse and often complex needs in community ...

  • ERNEST AND FLORENT LTD

    Technical Services Manager

    1 week ago

    ERNEST AND FLORENT LTD London, United Kingdom Full time

    A confident and career driven Technical Services Manager, is now needed by a growing and successful Fit Out contractor. · This role is a hybrid position, and the office is in central London. · The Technical Services Manager Role · Working within a qualified and award-winning team ...

  • London Marriott Hotel Canary Wharf

    Guest Services Manager

    1 week ago

    London Marriott Hotel Canary Wharf London, United Kingdom Full time

    We are hiring for a Guest Services Manager · Your new career at London Marriott Canary Wharf Hotel & Executive Apartments · London Marriott Hotel Canary Wharf is ideally situated on the waterfront, just moments Canary Wharf tube and West India Quay DLR. Part of Marriott Internati ...

  • Mason Frank

    Manage Services Account Manager

    4 days ago

    Mason Frank London, United Kingdom

    Job Description · **Responsibilities**: · Communicating to both technical and non-technical users. · Analysing the clients needs and helping them refine and define their requirements. · Designing solutions. · Managing clients. · Managing accounts. · Hands on with flows and config ...

  • Integral UK Ltd

    Technical Services Manager

    6 days ago

    Integral UK Ltd London, United Kingdom

    Job Description · Location: BlackRock London Sites · Reporting to: UK & Ireland Account Manager (Chief Engineer) · Hours: Mon-Fri · Salary: Up to £63k · Position Concept · This key position and challenging role of the Technical Services Manager reports directly to the UK & Ir ...

  • Computappoint

    Service Delivery Manager

    1 week ago

    Computappoint London, United Kingdom

    **Key Skills: Service Delivery Manager | ITIL | Managed Service Provider | Team Leader | Communication | Budget Management | Presentation | Negotiation | Client Relations | People Management** · A large IT services & consulting company are looking for an experienced Service Deliv ...

  • Understanding Recruitment

    Service Delivery Manager

    1 week ago

    Understanding Recruitment London, United Kingdom

    **Service Delivery Manager** · Are you an experienced Service Delivery Manager looking to join a leading organisation based in Stratford? Our client is a globally recognised charity who encourage flexible working and working from home. As the Service Delivery Manager it is vital ...

  • Cobalt Recruitment.

    Technical Services Manager

    3 days ago

    Cobalt Recruitment. London, United Kingdom Full time

    Cobalt is looking for a Technical Services Manager to join the site team at a Grade A commercial development in the City of Westminster. Reporting into the on-site GM, you'll play a critical role in managing the physical asset ensuring it remains in the peak condition to match th ...