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    Technical Specialist - Birmingham, United Kingdom - SCC

    SCC
    SCC Birmingham, United Kingdom

    Found in: Talent UK C2 - 1 day ago

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    Permanent
    Description

    Contract Type

    : Permanent, full time

    Salary Package: Competitive base salary, Company Car/Car Allowance plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year

    Hours: am – pm Monday – Friday. We also offer the opportunity to benefit from a Core Hours arrangement (role-specific), providing flexibility around your personal needs Interview Process: -stage process

    Why SCC?

  • An inclusive workplace
  • Excellent package: solid basic and company benefits
  • Hybrid working & core hours in line with role requirements
  • Career development and life-long learning opportunities
  • Opportunity to join Europe's largest privately-owned IT Company
    • Key responsibilities:
  • Manage and own the functional operation of Switches, Firewalls and Routers within the environment.
  • Performing Firewall Configuration, troubleshooting and Administration.
  • Monitoring and maintaining switching infrastructure to agreed service levels.
  • Managing incidents and problems appropriately within agreed service levels.
  • Creating and performing authorized changes to customer environments, attending CABs where necessary.
  • Completing software and hardware upgrades periodically.
  • Ensure technical documentation is completed and updated to professional standards.
  • Contribute to the continuous improvement programs of all technology platforms across the Data centre.
  • Assist with the acceptance into service into operational support for all new implementations and enhancements/upgrades.
  • Contributing to delivering team performance.
  • Cover on call as part of a team rota.
    • Skills and experience:
  • Determined, can-do attitude.
  • Ability to work on own as well as part of a team.
  • Meticulous approach, effective written and oral communicator.
  • Proven network management skills.
  • Ability to work in a fast paced, deadline intensive environment.
  • Excellent customer service and organisation skills.
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