- Embedding and aligning the Service Introduction lifecycle into the ways of working which aligns and integrates the Service Introduction approach into the Value Stream delivery methodology.
- Ensure that the primary IT services has a fully developed service model, including end to end support model.
- Ensuring that Service Delivery/Service Management requirements are embedded in the scope and delivery plans to ensure they meet the standards and criteria for implementation into the production environment.
- Identify and communicate any issues and/or risks.
- Ensuring external 3rd party suppliers/vendor are engaged and a process is established for the creation of service schedules associated with new or amended services.
- Setting and agreeing service acceptance and warranty exit criteria and facilitating warranty meetings after the go live of new or changed services, ensuring effective warranty and utility is being delivered.
- Ensure that New/Changed IT Services has a documented Release process.
- Ensure all maintenance costs, both resource and maintenance, are confirmed, approved and communicated to the relevant Service Owners.
- Ensure service walkthroughs take place to ensure that service operations are adequately prepared to support the new or changed services.
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Services Manager
1 week ago
Enable Scotland Glasgow, United Kingdom Full timeService Manager · Location: West of Scotland - Hybrid working with office bases across the West of Scotland. · Salary: £34,000 per annum plus additional expenses. · Contract: Full time, permanent. · Enable is one of the most impactful social care charities in the country, providi ...
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Service Manager
3 weeks ago
Morgan Hunt Recruitment Glasgow, United KingdomMorgan Hunt are recruiting for a Service Manager on a contract basis on behalf of our public sector client based in Edinburgh. · **Rate**: £500 per day (flexible)/ Inside IR35 (Umbrella) · The role-holder will provide operational service management, training, support, and advice ...
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Services Manager
2 weeks ago
Enable Scotland Glasgow, United Kingdom Full timeServices Manager · Location: Hybrid working with office base in Glasgow, G51 1DR. · Salary: £34,000 per annum. · Contract: Full Time - 35 hours per week. · Enable is one of the most impactful social care charities in the country, providing self-directed and human rights-driven s ...
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Service Manager
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Domus Recruitment Ltd Glasgow, United KingdomDomus Recruitment are working with one of our clients to source this really exciting opportunity based in Glasgow. We are looking for a Service Manager in Glasgow, which supports adults with Learning Disabilities & Autism. · As a leader you will support other colleagues in the de ...
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Services Manager
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Morgan Hunt UK Limited Glasgow, United KingdomMorgan Hunt are currently recruiting for a Services Manager for a charity based in Glasgow. · You will be working for a small charity who provide accommodation and support services to their clients. Their aim is to surround and encourage their clients with courage, compassion an ...
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Service Management Analyst
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Change Recruitment Glasgow, United KingdomAre you an experienced IT Service Management specialist ? · Do you have great people skills ? · Based from their office in Glasgow city centre however they provide hybrid working. · You will be joining their service excellence team which sits within their shared services function ...
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Service Management Assistant
1 week ago
Idox plc Glasgow, United Kingdom**Service Management Assistant** · **Customer Services** · **Glasgow** · **About the role** · The Service Management Assistant is a key member of the service Management team and has responsibility for various administrative aspects of the daily operations of the department. · The ...
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Service Delivery Manager
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WiFi SPARK Glasgow, United Kingdom**Job Title**:Service Delivery Manager · **Location**:Irvine · **Salary**: £30,000 - £35,000 depending on experience · **Job type**: Full Time · **The role**: · You will also be the escalation point for service incidents and will act as Major Incident Manager for severe service o ...
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Building Services Manager
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Contract Scotland Glasgow, United KingdomContract Scotland are delighted to be working with a leading civil engineering and building contractor to source an experienced Building Services Manager to join their well-established building division in the West of Scotland. Specialising in industrialand commercial building pr ...
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Managed Service Executive
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Abbott Laboratories Glasgow, United Kingdom**About Abbott** · Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. · **Working at Abbott** · At Abbott, you can do work that matters, g ...
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Area Manager Soft Services
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Atalian Servest Glasgow, United Kingdom**Job Reference: /NS/22-11/733/31/PR** · **Job Title: Area Manager (Soft Services)** · **Location: Glasgow · - _Applicants must have the right to work in the UK_** · **Salary: Competitive** · **Contract: Permanent** · **Hours per week: Variable shift rota - 08:00 - 17: hours per ...
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Facilities Management Service Supervisor
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Glasgow West End Glasgow, United Kingdom**Overview** Who Are We** · **aparto** is an award-winning accommodation and student experience provider based across the UK, Ireland, Italy and Spain. We want to provide amazing community experiences by investing in our people, our facilities and our brand. We believe in student ...
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Senior Marketing Services Manager
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Facilities Management Service Supervisor
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Sales and Customer Service Manager
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Service Desk Manager
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Services Manager
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Services Manager
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Enable Scotland Stirling, United Kingdom Full timeService Manager · Location: Central Belt - Hybrid working with office bases across the Central Belt of Scotland. · Salary: £34,000 per annum plus additional expenses. · Contract: Full time, permanent. · Enable is one of the most impactful social care charities in the country, pro ...
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Service Manager
1 day ago
Dalkia UK glasgow, United KingdomDalkia UK is one of the UK's leading technical and energy services providers, delivering a wide range of energy, engineering and facilities services, as well as specialist services in systems integration, fire & safety systems and critically controlled environments. · With a tal ...
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Service Manager
1 day ago
Dalkia UK Glasgow, United KingdomJob Description · Dalkia UK is one of the UK's leading technical and energy services providers, delivering a wide range of energy, engineering and facilities services, as well as specialist services in systems integration, fire & safety systems and critically controlled environme ...
Servicing Manager - Glasgow, United Kingdom - Lorien
Description
Our major client in the Energy industry is looking for a Service Transition Manager to join their team, on a contract basis.
Manage the Service Introduction of one or more IT Services within a Service Portfolio, aligned to one or more value streams.