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    Temporary Housing Administrator - Bristol, United Kingdom - Housing Diversity Network

    Housing Diversity Network
    Housing Diversity Network Bristol, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description

    Elim is a charitable social landlord based in Bristol with a vision 'to meet housing need and deliver homes that change people's lives'.

    We provide homes for shared ownership in South West England, and are one of the largest providers of supported accommodation to people who have experienced homelessness in Bristol and Gloucester.

    We're looking for an experienced social housing professional to take on a leadership role in our Housing Association.
    The successful candidate will work with us to deliver a high quality housing and neighbourhood management service.

    You will be part of a team structure designed to better support our customers and colleagues, and will help us ensure regulatory compliance and continuous improvement in the standard of customer service and housing management across the organisation.

    You will be responsible for delivery and reporting of organisational performance against key indicators, including arrears, void loss, ASB resolution, and customer satisfaction improving standards of customer service and organisational performance.


    • You will develop and facilitate team adherence to policies and procedures that deliver value for money and ensure compliance with best practice, regulatory and statutory requirements.
    • You will act as the organisational lead on tenancy matters, providing the Housing Team and other teams in the organisation with expert advice and case management support.
    Significant experience of working in social housing, including management of a variety of tenures.


    • An ability to place the customer front and centre of service delivery while operating within the constraints of legislative and regulatory requirements and budgets.
    • Knowledge of the legislative and regulatory framework underpinning the social housing sector.

    We will support you to continue your leadership and management journey and will provide coaching, support and accredited training for the successful applicant.

    We are continuously developing our inclusive, values-driven culture that welcomes and embraces the diversity of our colleagues and customers.

    We are keen to increase our own diversity and particularly welcome applications from underrepresented groups.
    Elim recognises our highly-skilled and dedicated colleagues are our greatest asset in achieving our vision. 25 days annual holiday rising to 30 days.

    • Optional one day volunteer leave
    • Flexible working
    • Access to training and career development through Elim Skills Academy
    • Company pension.
    • Life Assurance.
    • Annual organisational performance bonus.
    • Annual bonus.
    • Health cash plan, which includes discounts to a wide range of shops and services.
    • Free onsite car parking

    For full details of Elim's benefits, culture and values please visit our website where you will also find colleague stories, sharing what it's like working for us.

    For more details on the role and to apply please visit our website . If you need any assistance with your application or are unable to access our website, please contact HR on
    If you would like an informal chat about the role, please contact Dave Peregrine on
    Would you like to speak to one of our advisors over phone?
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