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    FULLY REMOTE Team Manager - Cardiff, United Kingdom - St Giles Trust

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    Description
    Finance Benefit and Debt Data Lead*Fixed term contract until 31 March 2025 with the possibility of extension**Location: covering Wales - hybrid working remote/our Cardiff office**Are you a proactive, influential and collaborative individual with a proven track record of managing Customer Relationship Management systems, including inputting data and creating reports? Do you have strong experience of working in services managing a data team in a busy and pressurised environment?

    If so, join St Giles as our *Finance Benefit and Debt Data Lead*, where you will play an integral role in our work by supporting the management of HMPPS contracts delivering Finance Benefit and Debt services across Wales.

    *An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
    *St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. We're proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women's Services across England and Wales.
    *The focus of this key role will be to manage the data team to support colleagues across one or more contracts awarded by the HMPPS to deliver Finance Benefit and Debt (FBD) in Wales. We will expect you to monitor and manage the receipt of referrals from Probation through the Customer Approved System (CAS) and the CAS itself to ensure all inputting is accurate and within agreed timescales, providing regular activity reports to the FBD Contract Manager.
    Knowledge of risk/safeguarding best practice and of relevant services in the local community

    • The ability to input data onto Customer Relationship Management Systems accurately
    • A flexible, collaborative and professional approach to your work.

    In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

    We are an equity and inclusion confident employer.

    We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges.

    We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

    Job Types:
    Full-time, Contract

    Contract length:

    Work Location:
    Hybrid remote in Cardiff


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