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Camden Area

    Reservations Manager - Camden Area, United Kingdom - Smyth & Co

    Smyth & Co
    Smyth & Co Camden Area, United Kingdom

    2 weeks ago

    Default job background
    Tourism / Travel / Hospitality
    Description
    Reservations Manager - Luxury Brasserie


    Location:

    Hammersmith & FulhamnSalary:
    £42,000 - £45,000 per annum, dependent on experiencenSchedule:
    48 hours - 7 Shifts (Flexible)

    Overview:

    nWe are seeking a dynamic and experienced Hospitality Manager to join our team as a Reservations Manager at a high-volume establishment in West London.

    This is a hands-on role that requires a strong background in restaurant floor management, exceptional hospitality skills, and proficiency with reservation management software.


    Benefits:
    nCompetitive rates of paynMeals on Duty - Twice a daynCycle to work schemenGenerous employee Discounts throughout our stores and restaurantsn

    Complimentary Anniversary Meal:
    Every 12 months, for 2 peoplenReferral Bonus SchemenMonthly Performance Bonus & RewardsnMonthly competitions and prizesnExcellent Opportunities for career progression

    Responsibilities:

    nOversee daily operations and ensure smooth functioning of the establishment, with a focus on providing exceptional hospitality.nManage reservations and seating arrangements using 7Rooms and Tripleseat software.nLead from the front by working the door and reception, greeting guests, and ensuring their needs are met throughout their visit.nTrain and mentor front-of-house staff to deliver outstanding service and maintain high standards.nHandle customer inquiries and resolve any issues or complaints in a professional manner.nAssist with administrative tasks and office duties as needed.


    Requirements:

    nProven experience (4+ years) in high-volume establishments, preferably in a restaurant floor management role.nProficiency with reservation management software such as 7Rooms and Tripleseat.nStrong hospitality mindset with a passion for providing exceptional service.nHands-on approach with the ability to lead by example and work effectively under pressure.nIdeally based in West London or able to commute easily to the location.nPrevious experience in a restaurant floor role is highly desirable.


    Application Process:

    nTo apply for this exciting opportunity, please submit your resume and a cover letter highlighting your relevant experience and why you would be a great fit for the role.

    Salary is £42,000 - £45,000 per annum depending on experience. Smyth & Co. Recruitment looks forward to assisting you in advancing your career in hospitality.

    note:
    must have a right to work in the UK

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