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    Team Manager - United Kingdom - Arqiva Group

    Arqiva Group
    Arqiva Group United Kingdom

    1 week ago

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    Description

    Job Description

    Team Manager - East England Salary/package Up to £55,000 per annum dependent on experience + 10% bonus and comprehensive company benefits Location East England Surrounding areas of Norfolk, Suffolk and Ipswich. We operate a flexible, hybrid working environment. Accountability
    • Operational Maintenance resource management of an area of responsibility, to optimise the service delivery of all works as efficiently as possible.
    • Define the Service Area to allow for seamless dynamic scheduling in the workforce management tool, update skillsets and availability of engineers
    • Be the team lead in safety and quality
    • Identify and implement areas of cost and performance improvement to increase operational efficiency and productivity
    • Manage the most efficient delivery model of planned works, maintenance, upgrades and modifications on the full range of assets and network, establishing business priorities with minimal amount of truck rolls within the service area
    • Manage/Prioritise operational responses to customer service issues and incidents, and where required liaising/escalating to Engineering for 2nd/3rd line support
    • Provide technical and operational guidance to projects and resources to support installation, commissioning and transition into service
    • Ensure accurate records, documentation and reporting of actions taken are completed and shared with other relevant stakeholders
    • Manage the local budget for the field area, assisting with accurate budgeting for capital and operational expenditure, tracking budget variances and maximising recovery benefit for Arqiva
    • Provide resource and knowledge support to deliver strategic projects / initiatives to deliver benefit for Arqiva
    • Ensure testing and measurement is completed within the team to comply with regulatory, industry and customer requirements
    • Help support the production and delivery of work instructions and other appropriate tools and materials to support service and technical delivery
    • Lead the continuous improvement of operating performance, policies, processes and procedures
    • Drive and deliver team engagement
    Required Expertise
    • Comprehensive background knowledge and experience of technologies such as RF, power and environment, analogue and digital principles, electronics and ICT Networking
    • Experience in the creation and delivery of operational plans, including setting KPIs, monitoring performance against plans
    • Comprehensive knowledge of SHE legislation, policies and procedures relevant to engineering area; and drives execution and compliance of SHE practices and standards
    • Significant experience of managing budgets and functional resources effectively to deliver plans and service levels within budget and timescales
    • Extensive knowledge of maintenance schedules and procedures
    • Working knowledge of project management principles and the project management lifecycle; actively contributes to or leads engineering project
    Required Technical / Professional Skillset(s)
    • Desirable Ability to drive compliance with relevant regulatory and industry standards
    • Desirable Excellent problem-solving skills
    More than anything, we want to work with people who are passionate about what they do and believe in our vision. So, if you think you have most of the skills and / or experience we are looking for, then please do apply for the role - we want to hear from you Who We Are Arqiva is at the heart of the broadcast and utilities sector in the UK and beyond. Through our infrastructure we ensure media and data is taken from, and delivered to where it is most valued, whether that's from broadcasters to your TV screen or radio, or from your smart meter to the utility company. Even if you haven't heard of us before, the chances are you're indirectly a customer of ours and our infrastructure is part of your everyday life. We have a rich heritage and an exciting future ahead of us, and there's so much more to us that we can't wait to share with you. What do you need to be the best version of you... We have worked closely with our colleagues during the past 18 months to create Work. Life. Smarter. – our approach and commitment to a flexible and hybrid working culture for everyone. Our approach gives our colleagues empowerment and support to work in ways that enable them to thrive in their role. We are very much on a learning journey at Arqiva, but through a balance of in-person and remote working opportunities, we are encouraging our teams to work together to put in place what works best for them, ensuring that they're meeting individual, team and customer needs. Our colleagues feel empowered by the opportunities available to them to ensure we all bring our very best selves to work, wherever that may be, and we welcome the opportunity to talk to you about how Work. Life. Smarter. could work for the role you are interested in, as well as formal flexible working requests such as part-time or job shares. Inclusive Arqiva For us, building a working environment that is diverse, inclusive and engaged, is a positive for both our colleagues and our customers. This is why we have invested in our partnerships with initiatives and organisations such as Tommy's Pregnancy at Work, Inclusive Employers and WISE (Women in Science and Engineering). We also have active and thriving networks to support our colleagues like our Working Families network, Women at Arqiva and Diversity Ambassadors. Take a look at our LinkedIn Life page for more details - //#J-18808-Ljbffr
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