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Customer Service Advisor
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Customer Services Advisor
3 days ago
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Customer Service Advisor
3 days ago
Fife Council Glenrothes, United Kingdom**Proposed Interview Date: Week Commencing Monday 18 March 2024** · **Closing Date: Sunday 10 March 2024** · **Contract Type: Permanent (2 vacancies)** · **Salary Range: FC4 £23, £25,829.49** · **Working Pattern: 36 hours per week** · **Location: Contact Centre, Bankhead Central, ...
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Service Advisor
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BMW Group Retail Kirkcaldy, United KingdomHarry Fairbairn Kirkcaldy is looking for a Service Advisor. · **Your role** · Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers. · We're looking for an articulate, warm communicator who can g ...
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Service Advisor
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Arnold Clark. Kirkcaldy, United Kingdom Full timeWe are currently recruiting for a new Service Advisor to help us keep our Kirkcaldy Kia branch running smoothly. · Hours · Full time, Monday – Friday 8am – 5.30pm and rotational Saturdays. · About the role · Our Service Advisors are responsible for delivering and sustaining a fan ...
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Customer Services Advisor X2
3 days ago
Kingdom Housing Association Ltd Glenrothes, United Kingdom**About us** · Our Customer Services Team delivers customer service excellence across all of our operational areas. · We include our customers in all aspects of our work, including decision making and service improvement. · **About the Role** · We have an exciting opportunity to ...
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Customer Service Advisor
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Customer Service Advisor
5 days ago
Jewson Kirkcaldy, United Kingdom**Do you enjoy delivering first-class customer service?** · **Are you proactive, friendly, and buzzed by interacting with people?** · If yes, Jewson **Edinburgh Kirckaldy** is looking for an enthusiastic and proactive PART-TIME 24h/week **Customer Sales Advisor.** · **Competitive ...
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Customer Service Advisor
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Jewson Kirkcaldy, United Kingdom**Do you enjoy delivering first-class customer service?** · **Are you proactive, friendly, and buzzed by interacting with people?** · If yes, Jewson **Kirckaldy** is looking for an enthusiastic and proactive PART-TIME 24h/week **Customer Sales Advisor.** · **Competitive Salary + ...
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Customer Service Advisor
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Fife Council Kirkcaldy, United Kingdom**Proposed Interview Date: 20, 21, and 22 February 2024** · **Closing Date: Monday 5 February 2024** · **Contract Type: Permanent and Temporary for 18 months** · **Salary: £23,633.25 to £25,829.49 per year pro rata** · **Working Pattern: 36 hours per week** · **Location: Kirkcald ...
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Customer Services Advisor
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Service Advisor
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Service Advisor
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Service Advisor
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Service Advisor
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Evans Halshaw Renault Edinburgh, United Kingdom**Service Advisor** · **Evans Halshaw Renault Edinburgh** · **Salary of £25,425 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** · Can ...
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Service Advisor
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Pendragon Edinburgh, United Kingdom**Service Advisor** · **Evans Halshaw Vauxhall Edinburgh** · **Salary of £25,425 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** · Can ...
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Service Advisor
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Pendragon Grangemouth, United Kingdom**Service Advisor** · **Evans Halshaw Falkirk Vauxhall** · **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** · Can y ...
Customer Service Advisor - Glenrothes, United Kingdom - Fife Council
Description
Job Details
The Contact Centre opening hours are Monday to Friday 8am to 6pm and you will be allocated shifts 4 weeks in advance between these hours.
This role is based within the Contact Centre in the Customer Service Team. The team answers telephone calls, emails and webchats for a wide range of Council services including Environmental Services, Waste Operations, Housing Advice, Homeless, Transportation, Registration, and Passes & Concessions. This is a Customer Service based role and you will require to be customer focussed and provide excellent customer care whilst dealing with multiple call types. You will be required to attempt to resolve customer enquiries, whether routine or complex, at the first point of contact.
A link to the role profile is included below where you will find more information about the job and the type of person we are looking for.
The Person
You should have experience of providing excellent customer service and have good communication skills which includes written correspondence.
You should be able to use your own initiative, work independently and as part of a team, and have experience in prioritising your own workload and managing your time whilst having the ability to work under pressure in a fast-paced environment.
You should have a high level of customer care skills with the ability to respond sensitively to people with a variety of needs, and display a flexible attitude to work, and change, with a positive, pro-active approach.
You must have the ability to use multiple IT systems and have excellent administrative skills, and have experience of responding quickly to changing demands and problem-solving skills.