Jobs
>
Newcastle upon Tyne

    Customer Service Agent - Newcastle upon Tyne, United Kingdom - DXC Technology Inc.

    Default job background
    Description
    We provide support to customers, calling us with enquiries and requests about their loan account.

    We are looking for colleagues to join our team of Customer Service Advisors putting our customers at the heart of everything we do every day.

    Do you have a passion for helping make things simple and easy for customers?
    Do you enjoy getting your teeth into supporting with more complex requests that may need teamwork with colleagues from other areas?
    Do you get satisfaction from knowing you've helped achieve the right outcome for a customer, and even better getting it right first time?
    What are we looking for in our Customer Service Advisors?
    Sociable, helpful and eager to provide excellent customer service to customers.
    Keen to take responsibility for managing customer information in line with GDPR Experience of working with computer systems

    A Team Player who enjoys collaborating with team mates to deliver that outstanding customer service together, and working together to identify continuous improvement ideas.

    And through all this achieve core Key Performance Indicators
    The role is an office based within Newcastle, Cobalt Business Park with easy accessible bus and train links.

    Our working hours are between 8am and 10pm, Monday to Sunday – we usually work to a 6-8 week shift rotation so that you can plan around shifts with plenty of notice.

    There is some evening and weekend work, but these shifts are shared out amongst all colleagues.
    A salary up to 23,500 GBP depending on experience.

    Competitive benefit package consisting of private medical insurance, gym membership discounts, contributory pension scheme, 25 days of annual leave.

    Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company.

    DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.


    DXC Technology (NYSE:
    DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds.

    The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience.


  • Industrial Disease Claims UK Limited

    Service Agents

    1 week ago


    Industrial Disease Claims UK Limited Newcastle upon Tyne, United Kingdom

    Raise awareness amongst the public of services provided by our panel law firms and · medical experts. · - Hybrid Work Model - Being field based will involve regular travel, so you must hold a full UK driving licence, be comfortable driving to some covering areas, such as Midlands ...


  • Foundever Newcastle upon Tyne, United Kingdom

    **About Us**: · **At Foundever, we believe that small moments can have a big impact on your work experiences, customers, teams and friends. By creating positive moments for each other you can make a difference and improve your experience.** · Whether you are here for months or ye ...


  • DXC Technology Newcastle upon Tyne, United Kingdom

    At DXC we have a long-established partnership with **a Major UK High Street Bank, where we manage their personal lending business.** We provide support to customers, calling us with enquiries and requests about their loan account. · We are looking for colleagues to join our team ...


  • Launch Group Newcastle upon Tyne, United Kingdom

    The Launch Group are currently recruiting for passionate Passenger Service Agents at Newcastle International Airport. · **Salary: £11.64** · **Hours**:37.5 hrs per week, Permanent · **Location**: Newcastle International Airport · Working at Swissport has so many different faces a ...


  • Foundever Newcastle upon Tyne, United Kingdom

    **About Us** · **At Foundever, we believe that small moments can have a big impact on your work experiences, customers, teams and friends. By creating positive moments for each other you can make a difference and improve your experience.** · Whether you are here for months or yea ...


  • G.R.E. Recruitment Limited Newcastle upon Tyne, United Kingdom

    **Graduate Customer Service Agents x20 - Newcastle - Fully onsite - Up to £23,000** · Are you a Newcastle based recent graduate? · Are you passionate about providing excellent customer service? · Do you get satisfaction from knowing you've helped achieve the right outcome for a c ...


  • Jet2 and Jet2holidays Newcastle upon Tyne, United Kingdom

    Fixed Term · - 20 Hours · **Salary** · - £10.58 per hour plus shift allowance · **Country** · - U.K · **What you will be doing...** · - Join _ · - as a_ · **Passenger Service Agent**: · - and help us send our all-important customers on holiday_ · **If you are 'happy to help' **an ...


  • Pockit Limited Newcastle upon Tyne, United Kingdom

    **Company** · Pockit is a fair, no-nonsense alternative to traditional banking. We're there for customers who've been ignored or locked out by the high-street and offer disruptive new products that are custom-built for the millions of consumers that are currently underserved. · W ...


  • Pockit Limited Newcastle upon Tyne, United Kingdom

    **Company** · Pockit is a fair, no-nonsense alternative to traditional banking. We're there for customers who've been ignored or locked out by the high-street and offer disruptive new products that are custom-built for the millions of consumers that are currently underserved. · W ...


  • Nineteen Recruitment Newcastle upon Tyne, United Kingdom

    On behalf of our client, a rapidly growing internet service provider, we are recruiting a number of talented Customer Service Advisors to take up an exciting opportunity to join a company that is committed to service excellence and passionate about delivering relationship based s ...


  • Co-wheels Car Club Newcastle upon Tyne, United Kingdom

    Job description · **About Co-wheels** · Do you know that the average car sits parked up doing nothing 97% of the time? Despite this, most of us shell out our hard-earned money to own one anyway · Did you also know, that one of the companies at the forefront of future mobility, of ...


  • DXC Technology Newcastle upon Tyne, United Kingdom

    At DXC we have a long-established partnership with **a Major UK High Street Bank, where we manage their personal lending business.** We provide support to customers, calling us with enquiries and requests about their loan account. · We are looking for colleagues to join our team ...


  • Russell Tobin Newcastle upon Tyne, United Kingdom

    **Title **Customer Service Advisor (onsite)** · **Location 13A Silver Fox Way, Newcastle upon Tyne NE27 0QJ, United Kingdom** · **Pay **£23.5k** · **Please find below the responsibilities**: · - Answers contacts promptly and professionally. · - Log/Validate all contacts on the pr ...


  • Connectment Newcastle upon Tyne, United Kingdom

    Administrator · Newcastle (Hybrid Working) · £22,000 + Monthly Bonus · Connectment are currently working with an award-winning group within financial services who are looking to recruit multiple administrators due to unexpected growth · **Requirements**: · Key Responsibilities: · ...


  • Co-wheels Car Club Newcastle upon Tyne, United Kingdom

    Job description · **About Co-wheels** · Do you know that the average car sits parked up doing nothing 97% of the time? Despite this, most of us shell out our hard-earned money to own one anyway · Did you also know, that one of the companies at the forefront of future mobility, of ...


  • DXC Technology Newcastle upon Tyne, United Kingdom

    Processes complex claims to ensure accurate and timely completion. Assists in the processing of highly complex claims under the oversight of a higher level examiner. Assists in negotiating claims settlements. · **Essential Job Functions** · - Conducts correspondence related to cl ...


  • Launch Group Newcastle upon Tyne, United Kingdom

    The Launch Group are currently recruiting for Aircraft Cleaners at Newcastle International Airport. · Driving license required · **Salary: £11.64** · **Hours**:37.5 hrs per week, Permanent · **Location**: Newcastle International Airport · To provide our customers with an efficien ...


  • Driver and Vehicle Standards Agency Newcastle upon Tyne, United Kingdom

    **Details**: · **Reference number**: · **Salary**: · - £22,497**Job grade**: · - Administrative Officer**Contract type**: · - Fixed Term · - Loan**Length of employment**: · - Up to 12 months, with the possibility of permanency.**Business area**: · - DVSA - Corporate Affairs**Type ...


  • DXC Technology Wallsend, United Kingdom

    Job Description: · At DXC we have a long-established partnership with a Major UK High Street Bank, where we manage their personal lending business. We provide support to customers, calling us with enquiries and requests about their loan account. · We are looking for colleagues to ...


  • Swissport International AG Newcastle upon Tyne, United Kingdom

    Overview: · **Pay: £11.14 per hour** · - This is a basic rate of £10.64 per hour, in addition you will receive a monthly allowance dependent on your contracted hours which is an equivalent to an hourly rate of £11.14 per hour_ · **_ · This role is a permanent 30 hour per week pos ...