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    Customer Service, Training Co-ordinator - Ipswich, Suffolk, United Kingdom - Spider Web Recruitment Ltd

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    Description
    Customer Service Coordinator- Do you have strong organisational skills, excellent time management skills and knowledge of logistics?
    If so, they have an exciting opportunity to join their team as a Customer Service Coordinator on a permanent basis in their office in Ipswich, Suffolk

    They are a global freight forwarder with diverse local knowledge and expertise that matches the demand of today's shipping industry.


    Competitive Salary:
    depending on experience
    Holiday: 25 days annual leave plus bank holidays, increasing after 10- and 15-years' service.

    Pension:
    company pension scheme available.

    Cycle to work scheme, Electric Vehicle scheme, Employee Assistance Programme, Bonus Payment, Hybrid working, Life Assurance, and eye care vouchers.

    You will be responsible for the end-to-end process within the Liner and Projects team, with a variety of responsibilities such as passing suppliers invoices, invoicing customers, and ensuring all Principles systems are kept up to date.

    You will exhibit excellent customer service skills to ensure that customer satisfaction is maintained at the highest level.
    Management and provision of freight tenders
    Planning of bookings in line with client needs
    Keeping internal systems, sales, business plan data, and operational reports updated
    Maintaining and updating data in electronic databases or shipping management systems
    Ideally you will understand logistics, sea freight shipping, and container transport.

    The ideal candidate will thrive in a fast-paced environment and have proficiency in Microsoft Office applications, particularly Excel, Word, Outlook and Teams.


    Additional keywords:
    logistics, shipping, import, export, customer service, admin, logistics administrator, shipping coordinator, supply chain, transportation, order processing, shipment tracking, warehouse operations, customs clearance, vendor coordination, customer service coordinator, admin, administration, office support
    As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
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