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West Bromwich

    Ward Clerk - West Bromwich, United Kingdom - Sandwell and West Birmingham NHS Trust

    Sandwell and West Birmingham NHS Trust
    Sandwell and West Birmingham NHS Trust West Bromwich, United Kingdom

    6 days ago

    Default job background
    Permanent
    Description

    Job summary

    Medical Same Day Emergency care Unit ( MSDEC ) at SWBH NHS Trust to increase our team of ward clerks. Our Medical Same Day Emergency Care (MSDEC) department is an acute area currently based across our 2 existing sites , which provides specialised acute service to treat those with varying medical conditions, enabling a significant number of our patients who require emergency care to be managed safely the same day and without the need to admit into hospital between the hours of am until Midnight , 7 days per week .

    The successful candidate must be able to demonstrate good communication skills and work closely with all members of the multi-disciplinary team, meet the person specification and be able to perform under pressure. Cross site working , and weekend working is required for this post .

    Main duties of the job

    1. To undertake receptionist duties for all visitors entering the ward /clinicenvironment in accordance with the visiting policy and security To maintain a complete case note record for each patient on the ward/clinic according to health care records To verify, amend and add relevant information to the daily bed return and update MEDWAY/PIMS and other patient registration systems, includingadmission, discharge and transfer. To complete and keep up to date theadmissions To use all functionality available within the Patient InformationManagement System ( PIMS/MEDWAY and any other patientregistration system) including, patient registration, results reporting andcase note tracking, To make arrangements and to complete procedures associated with thedischarge and transfer of patients. To arrange x-rays, tests, follow-upappointments, ambulance transport and collection of medicines ondischarge as requested by clinical To receive requests for future possible admissions and confer with nursing staff/bed management as appropriate.

    About us

    We are moving into our new acute hospital "The Midland Metropolitan University Hospital" in 2024 the new acute hospital in Grove Lane, Smethwick will bring together all acute services onto one site. The single-site acute hospital will benefit from co-located specialist services with SDEC holding a large footprint of 24 Trollies spaces and 30 chairs which will support the new Emergency Department with dedicated imaging facility and assessment units. It will provide state-of-the-art treatment for patients from Sandwell and across the region.

    At Sandwell and West Birmingham Hospitals NHS Trust we want to deliver truly brilliant, integrated care. Just like you, were ambitious and passionate about what we do. Were always seeking ways to do more and provide the best compassionate care for our patients and be supportive to our staff.

    We Have three newly emerging strategic objectives:

    Our People - to cultivate and sustain happy, productive and engaged staff

    Our Patients - to be good or outstanding in everything we do

    Our Population - to work seamlessly with our partners to improve lives

    Job description

    Job responsibilities

    Please see the attached Job description and personal specification for full details of what this role entails

    Person Specification

    Experience

    Essential

  • 12 months clerical experience

    • Desirable

  • Previous NHS experience.
  • Experience of patient information systems o ( iPM)
  • Previous Ward Clerk experience

    • Qualifications

    Essential

  • GCSE English (or equivalent)

    • Desirable

  • NVQ Customer Care (or equivalent).

    • Personal Qualities

    Essential

  • Good team working skills.
  • Good interpersonal skills ( customer care skills).

    • Management / Supervision / Coordination skills

    Essential

  • Be able to manage and prioritise own workload effectively on a day to day basis

    • Written skills

    Essential

  • Proficient in reading and writing in English
  • Be able to interpret and follow written instructions ( patients written medical notes)

    • Communication/Verbal skills

    Essential

  • Ability to communicate proficiently in English, able to speak, receive, issue and understand instruction

    • Knowledge

    Essential

  • Understanding of and adherence to confidential nature of the work

    • Physical skills

    Essential

  • Able to safely carry out manual handling/moving of patients notes on a daily basis.
  • Have a high degree of mobility to be able to move throughout the hospital to undertake duties.

    • Other

    Essential

  • Basic computer skills (keyboard skills).
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