- Manage the overall process of post offer cases through to completion, in line with the firm's service standards, lending policies and other applicable policies and procedures, including complex cases.
- Ensuring all legal due diligence on mortgage applications is completed in preparation for completion.
- Responding to queries, reviewing legal documentation and ensuring a consistent and high-quality service is delivered to all intermediaries, solicitors and customers.
- Assist in the management of the post completion pipeline until such a time there is a separate team.
- Oversee the completion of applications within agreed SLA's.
- Review and satisfy mortgage conditions.
- Prepare cases for completion.
- Consult with Underwriters/Credit & Risk or Legal & Compliance to resolve case issues.
- Liaise with valuers, solicitors and intermediaries as appropriate.
- Liaise with Finance team, as applicable.
- Prepare funds requests, as applicable.
- Ensure all completions comply with the firm's and funder's lending criteria.
- Ensure all completions comply with legislative requirements and within the firm's risk appetite.
- To ensure that all client records are up to date and complete.
- Escalate any issues to the Line Manager as appropriate.
- Other ad hoc administrative duties as required.
- Adhere to all anti-money laundering, data protection and other regulatory requirements.
- Ensuring conduct which is consistently and continuously in accordance with FCA Regulations
- Always acting with integrity and ensuring all customers are treated fairly.
- Complete all mandatory training as and when required.
- Consistent adherence to and understanding of all policies, procedures and obligations of the firms as part of its first line of defense of the firm.
- Financial Service mortgage experience
- Analytical and methodical thinking
- Understanding of risk and knowledge of the UK Finance Mortgage Lenders' Handbook.
- Awareness of legislations related to conveyancing and how this would work with policy and risk.
- Ability to apply knowledge to rationales.
- Attention to detail.
- Understanding of IT/technology and/or a willingness to learn.
- Excellent written and verbal communication
- Proficient PC skills
- Excellent decision-making skills, taking accountability for own decisions
- Ability to work in a team and by oneself.
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Completions (& Post Completions) Specialist - Guildford, United Kingdom - MPowered Mortgages
Description
Purpose
As a Mortgage Completions Specialist, you will be responsible for completing all legal due diligence on mortgage applications in preparation for completion. You will manage all cases post offer, from answering queries, to reviewing legal documentation and delivering a high-quality service to intermediaries, solicitors and customers.
Job Role Accountabilities
Examples of Key Activities
Key Relationships
Job Title Relationship
Senior Completions Specialist Direct report
Completions Manager Direct Report
Head of Underwriting Underwriting support to resolve queries
Legal & Compliance Legal & Compliance Support to resolve queries
Sales Director (Mortgages) Support to the Distribution and Sales team in relation to completion of the firm's key
relationship customer applications
Corporate Accountabilities
Qualifications
Essential - You will need to have a minimum of 2 years experience of working as a completions specialist/completions underwriter within the financial services industry and have a keen eye for detail, an understanding of technology and IT systems.
Desirable - CeMap
Skills and Knowledge
Completions (& Post Completions) Specialist professionals in Guildford
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Fradreck Evans Nyamutumbu
Public Health and Safety Specialist
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Cameron Knipe Knipe
Independent Student
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Rajanarean Ravichandran
Graduated
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Yu-Chieh Wu
Legal Assistant
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Elias George Ponodathu
Storyboard Artist, Illustrator, Graphic designer.
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Jessica Norman
Data and Compliance ready to move into Ecology