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    Sales Support Administrator - United Kingdom - Autajon Packaging

    Autajon Packaging
    Autajon Packaging United Kingdom

    1 week ago

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    Description

    This is an exciting opportunity to join our growing Account Management team, currently consisting of 2 Customer Service Account Managers and 1 Sales Administrators who report into the Head of Account Management.

    As a Sales Support Administrator in our Account Management Team, you will:
    • Raise repeat orders, ensuring that prices charged match the estimate, and increase margin where possible
    • Use the Company database (CERM) to record and maintain customer information, and to manage orders
    • Ensure all jobs are inputted on CERM in a timely manner, allowing for the production teams to fulfil orders
    • Amend existing jobs to the required quantities & specifications
    • Manage incomplete jobs and call-off jobs
    • Support the Account Management team with amended repeat orders
    • File and maintain product files
    • Answer incoming phone calls and handle queries when appropriate
    • Produce spreadsheets for costing models generated by the Account Management team
    • Complete expedite reports, including pull forward, push back and quantity amendments
    • Support the Account Managers with any administrative requests
    • Process, collate, and file job bags
    • Manage status updates on CERM for all job bags
    • Provide holiday cover for colleagues in the Account Management team, including sending order confirmations and proof approvals
    • Provide holiday cover for the Receptionist when required
    #J-18808-Ljbffr


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