- A borough-wide duty and emergency tenancy management and casework function, delivering more complex 'on-the-day' tenancy services where necessary.
- A Locality-based casework and appointment system to manage non-emergency service requests from tenants, enabling them to maintain their tenancies and thrive. This will include management of lower-level antisocial behaviour, oversight of legal work and other service requests related to the Conditions of Tenancy.
- A range of proactive interventions to identify and address resident needs at an earlier stage – including targeted visits to those at risk of poor outcomes.
- Oversight and management of tenant-related work associated with voids and new lettings.
- Appropriate escalation / de-escalation of cases and seamless handovers within the wider Tenancy Services structure.
- Provide a responsive and proactive tenancy management service to tenants with a range of requirements, building on their strengths to facilitate personalised, creative and realistic interventions that reduce risk and promote resilience.
- Establish and maintain expertise in the range of tenancy-related matters that residents require assistance with, developing and implementing a suite of tools and resources (including policies and procedures) to support the delivery of the service. In particular, to take the lead in developing expertise in areas of specialism.
- Provide housing and tenancy-related advice, interventions and services directly to council tenants, their families, advocates and other professionals including the wider staff team, and support colleagues to do the same. Ensure that demand for the service is managed effectively and that unnecessary, wasteful demand is minimised.
- Implement robust processes for assessing, recording, managing and reviewing risks, ensuring that these are dealt with at an appropriate level within the service structure.
- Contribute ideas and constructive feedback to the development and review of the service plan, making suggestions to enhance the effective delivery of the service and ensure it remains aligned with the wider partnership and council.
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Tenancy Officer
2 weeks ago
Essential Employment Islington, United Kingdom**Tenancy Officer needed in Islington, £19.39ph **PAYE - Reference: RQ843718** · - A borough-wide duty and emergency tenancy management and casework function, delivering more complex 'on-the-day' tenancy services where necessary. · - A Locality-based casework and appointment syst ...
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Tenancy Officer
4 days ago
Cleantech People Islington, United Kingdom**What's involved with this role: · **Job Ref: Islington RQ1244833** · **Standard DBS disclosure required** · The Tenancy Officer - Targeted Tenant Services will be a skilled practitioner in the provision of holistic and person-centred tenancy management services across the borou ...
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The Tenancy Officer
2 weeks ago
Akton Recruitment Ltd London, United KingdomThe Tenancy Officer · Akton Recruitment has an opening for a The Tenancy Officer · The Tenancy Officer - Targeted Tenant Services will be a skilled practitioner in the provision of · holistic and person-centred tenancy management services across the borough. The Targeted · Tenant ...
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Tenancy Officer
1 week ago
Ackerman Pierce London, United KingdomThe Tenancy Sustainment Officer will have experience creating budget plans supporting homeless clients with welfare benefits and maintain monthly payments for tenancy. The client is looking for an Officer to join the team and hit the ground running managingtheir own clients. · ** ...
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Tenancy Officer
1 week ago
AckermanPierce London, United KingdomThe Tenancy Sustainment Officer will have experience creating budget plans supporting homeless clients with welfare benefits and maintain monthly payments for tenancy. The client is looking for an Officer to join the team and hit the ground running managing their own clients. · * ...
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Tenancy Officer
1 week ago
Eden Brown Synergy London, United Kingdom**Exciting Opportunity**: Tenancy Officer in Croydon · **Location**: Croydon · **Hourly Rate**: £20.92 UMB · **Duration**: 6 months · Are you dedicated to providing top-notch estate management services? Were seeking a Tenancy Officer to join our team. Responsibilities include cha ...
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Tenancy Officer
6 days ago
Colbern Limited London, United KingdomNCD · Tenancy Officer · Waltham Forest, Walthamstow · Contract · £17.27 per hour · Our client is looking for an experienced Tenancy Officer. · To support and assist residents to comply with the terms of their tenancy and lease agreement, be satisfied with their home and local env ...
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Tenancy Officer
1 week ago
iWork Recruitment Limited London, United KingdomContract to start on until with a possible extension. · To support and assist residents to comply with the terms of their tenancy and lease agreement, be satisfied with their home and local environment and be active members of their community. To work with partners and statutorya ...
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Targeted Tenancy Officer
2 weeks ago
Omega Recruitment Group Islington, United Kingdom**Job Title: Tenancy Management Adviser** · Contract type: Temporary 3-6-months+ / Ongoing (though opening assignments are often, extended by clients on a longer-term basis). · Sector: Local Government · Department : Housing · Location: Islington · Start Date: ASAP, immediate sta ...
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Targeted Tenancy Officer
2 weeks ago
SECURITY ACCESS FIRE & ELECTRICAL LTD Islington, United KingdomThe role will be office based until training has taken place. · Working from home would be considered after this for 2 days per week. · A borough-wide duty and emergency tenancy management and casework function, delivering more complex 'on-the-day' tenancy services where necessar ...
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Tenancy Sustainment Officer
14 hours ago
Ackerman Pierce London, United KingdomThe Tenancy Sustainment Officer will have experience creating budget plans supporting homeless clients with welfare benefits and maintain monthly payments for tenancy. The client is looking for an Officer to join the team and hit the ground running managingtheir own clients. · ** ...
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Tenancy Support Officer
5 days ago
Baird and Co Recruitment London, United KingdomBaird and Co Recruitment, a specialist Social Housing recruitment firm, are currently recruiting for a Tenancy Support Officer role, ideally with service development experience in Haringey and Islington. · Starting asap, the role is interim, with the potential for temp to perm. · ...
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Tenancy Sustainment Officer
1 week ago
Lambeth Council London, United Kingdom**Tenancy Sustainment Officer** · **SO2: Starting salary £37,653 rising in annual increments to £38,934 pa incl LW** · **Full time Fixed Term/Secondment opportunity (12 months)** · **Hybrid working** · We are looking to recruit an enthusiastic individual to join the Tenancy Susta ...
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Tenancy Progressions Officer
1 week ago
Fawkes and Reece London, United KingdomMy client are a well known housing developer who focus heavily on build to rent schemes, they are currently looking for a Tenancy Progressions Coordinator to join their team at their head office in Stratford, they also offer Hybrid Working 1-2 days per week · Day to day duties: · ...
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Tenancy Support Officer
4 days ago
BRACKENBERRY INTERIMS London, United Kingdom**Responsibilities**: · The Tenancy Officer - Targeted Tenant Services will be a skilled practitioner in the provision of holistic and person-centred tenancy management services across the borough. · The Targeted Tenant Service will offer: · - A borough-wide duty and emergency te ...
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Tenancy Sustainability Officer
6 days ago
Teqniq Limited London, United KingdomFull-time (36 hours per week) **Tenancy Sustainability Officer **contract to start ASAP. · Monday to Friday · 09:00-17:00 · **What is the Job?** · - To work with Neighbourhood Management departments to identify residents/households who have a level of housing support need and thr ...
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Tenancy Management Officer
2 weeks ago
Tempting Recruitment London, United Kingdom**Tempting Recruitment **are working on behalf of our client, a · **local authority **in · **London**, to recruit an experienced · **Tenancy Management Officer. **If you are looking to increase your earnings for the year, · *** · **Contract: 3-6 months (Possible extension)** · ** ...
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Senior Tenancy Officer
2 weeks ago
Islington & Shoreditch Housing Association (ISHA) London, United Kingdomi · **Position**: · **Job Title**:Senior Tenancy Officer · **Hours**:35 hours (full time) · **Location**:ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR · **Salary**:£41,757.45 · **Contract**:Permanent · **Application Process** · - (a) After reading the job description and perso ...
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Tenancy Enforcement Officer
1 week ago
tower Hamlets London, United KingdomBack · **Tenancy Enforcement Officer**: · **The Role: Fixed Term 12 Month Contract** · The Housing Options Service is looking to recruit a Tenancy Enforcement Officer. This is an exciting role where you would be responsible for the investigation of anti-social behaviour and alleg ...
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Tenancy Management Officer
1 week ago
Akton Recruitment London, United KingdomTenancy Management Officer · Redbridge · £20 Per Hour · I am recruiting for a local authority who is looking for someone to be the first point of contact for all tenancy related issues, including antisocial behaviour and ensure issues raised are managed. · To provide a comprehens ...
Targeted Tenancy Officer - Highbury, United Kingdom - Coyles
Description
One of our local authority clients are currently recruiting for a Targeted Tenancy Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance.Main Purpose of Post/Job Summary
The Tenancy Officer will be a skilled practitioner in the provision of holistic and person-centred tenancy management services across the borough.
Duties and Responsibilities