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    Service Engineer - United Kingdom - Dunn Belmont Limited

    Dunn Belmont Limited
    Dunn Belmont Limited United Kingdom

    1 week ago

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    Description

    The company are a Global manufacturer of medical devices for respiratory products with a presence in over 100 countries.

    You'll be the first point of triage for the service function, playing a critical role in ensuring a smooth and positive customer experience. You'll achieve this by efficiently handling projects, keeping customers informed throughout the process, and providing clear communication.

    This role offers an exciting opportunity to make a real impact and shape your own career path.

    The Position:

    Investigate and triage customer product complaints.

    Carry out repairs and service (both hardware & software), across our product range and in-house.

    Commission new instruments to factory requirements, prior to delivery.

    Follow processes and procedures to ISO 9000 / ISO13845 requirements (or as directed by Health & Safety legislation).

    Develop and maintain a high reputation for Service Support.

    The Requirements:

    Technical. hospital, medical, or life science background, within a similar role.

    Degree/HND/HNC, in relevant field; Electronics, Electrical Engineering, Mechanical Engineering, Biomedical Engineering, Medical Engineering, or related field.

    A genuine desire to build a career in a company offering you the opportunity to create a seamless customer experience.

    A strong "team" ethic, building close working relationships with colleagues in different departments.

    Field Service Engineer, Field Service Technician, Technical Support,

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    Regional Sales Manager The company is a manufacturer of flow cytometry instruments, reagents, and software. . .

    Regional Sales Manager, Life Sciences (Team of 9 Sales Specialists)

    Regional Sales Manager The company is a manufacturer of flow cytometry instruments, reagents, and software. . .

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