HR Systems Specialist - United Kingdom - Incognito Software Systems Inc

Description

Human Resources is constantly evolving to embrace new technologies within the workforce. Be a part of this change by joining our team as an HR Systems Specialist

If you are new to HR or passionate about HR Systems and keen to learn more about HR, keep reading...

Job Description Summary:

This role will support the day to day running of our HR system (Workday) currently in place, resolving issues and working closely with the HRIS Manager on implementation and configuration across the suite of HR systems. This role will also support the wider portfolio HR team with reporting, data analysis and project support. The chosen candidate will be the first point of contact for support and guidance.

HR Systems Specialist will be encouraged to utilise their communication, problem solving, and critical thinking skills to strengthen the understanding of HRIS processes amongst staff within all portfolios. We are looking for a proactive and energetic individual to join our HRIS team. The successful candidate will have a keen focus on people-experience, an eye for detail and a mindset for continual improvement.

This role will report to our HRIS Manager and will collaborate closely with the wider HR and Operations teams.

Responsibilities:

• Provide resolution to end users by resolving tickets within agreed SLA timeframe with the ability to assess and execute to the urgency and priority of each inquiry.
• Provide training support to group and business unit (BU) HR and ensure all training materials are kept up to date.
• Complete regular system administrative tasks including audits, user updates and annual process initiation.
• Assist with regular testing initiatives (User Acceptance Testing) of Workday functionality. This can include software upgrades and new implementations.
• Coordinate with Payroll, IT, and other departments to ensure efficient and effective HR System functionality.
• Supporting critical events in the HR calendar from the technology perspective, including Performance Reviews, Bonus submissions, Calibration and Progressions.
• Conduct independent research and troubleshoot technical issues as they arise.
• Work closely with HR Business Partners to maintain data accuracy/integrity.
• Ability to assess high volumes of data, ensure data accuracy and the ability to ask appropriate questions.
• Collaborate with HR Partners to learn about various HR Functions, best practice and how they relate to and can be better supported by the HR System.
• Ensure the confidentiality and integrity of all HR information in accordance with the Data Protection Act and other relevant legislation and codes of practice.
• Demonstrate an eagerness to learn and gather working knowledge of new HR System functionalities.

Skills/Knowledge:

• Experience of identifying and resolving system or process issues.
• Ability to ask questions, learn quickly, conduct independent research, and be curious.
• Comfortable dealing with people at all levels of the organizations, globally.
• Portfolio of effective writing, editing, and oral communications skills that demonstrates an ability to convey information in clear, efficient, and compelling ways.
• Have an advanced level of Excel and IT skills.
• Excellent teamwork and communication skills.
• Educated with a degree level, with a focus in HR, an advantage.
• Some experience of working in HR environment (preferably a generalist or HR systems role) is an advantage but not essential.

Worker Type:

Job Summary:

Job Description:

Human Resources is constantly evolving to embrace new technologies within the workforce. Be a part of this change by joining our team as an HR Systems Specialist

If you are new to HR or passionate about HR Systems and keen to learn more about HR, keep reading...

Job Description Summary:

This role will support the day to day running of our HR system (Workday) currently in place, resolving issues and working closely with the HRIS Manager on implementation and configuration across the suite of HR systems. This role will also support the wider portfolio HR team with reporting, data analysis and project support. The chosen candidate will be the first point of contact for support and guidance.

HR Systems Specialist will be encouraged to utilise their communication, problem solving, and critical thinking skills to strengthen the understanding of HRIS processes amongst staff within all portfolios. We are looking for a proactive and energetic individual to join our HRIS team. The successful candidate will have a keen focus on people-experience, an eye for detail and a mindset for continual improvement.

This role will report to our HRIS Manager and will collaborate closely with the wider HR and Operations teams.

Responsibilities:

• Provide resolution to end users by resolving tickets within agreed SLA timeframe with the ability to assess and execute to the urgency and priority of each inquiry.
• Provide training support to group and business unit (BU) HR and ensure all training materials are kept up to date.
• Complete regular system administrative tasks including audits, user updates and annual process initiation.
• Assist with regular testing initiatives (User Acceptance Testing) of Workday functionality. This can include software upgrades and new implementations.
• Coordinate with Payroll, IT, and other departments to ensure efficient and effective HR System functionality.
• Supporting critical events in the HR calendar from the technology perspective, including Performance Reviews, Bonus submissions, Calibration and Progressions.
• Conduct independent research and troubleshoot technical issues as they arise.
• Work closely with HR Business Partners to maintain data accuracy/integrity.
• Ability to assess high volumes of data, ensure data accuracy and the ability to ask appropriate questions.
• Collaborate with HR Partners to learn about various HR Functions, best practice and how they relate to and can be better supported by the HR System.
• Ensure the confidentiality and integrity of all HR information in accordance with the Data Protection Act and other relevant legislation and codes of practice.
• Demonstrate an eagerness to learn and gather working knowledge of new HR System functionalities.

Skills/Knowledge:

• Experience of identifying and resolving system or process issues.
• Ability to ask questions, learn quickly, conduct independent research, and be curious.
• Comfortable dealing with people at all levels of the organizations, globally.
• Portfolio of effective writing, editing, and oral communications skills that demonstrates an ability to convey information in clear, efficient, and compelling ways.
• Have an advanced level of Excel and IT skills.
• Excellent teamwork and communication skills.
• Educated with a degree level, with a focus in HR, an advantage.
• Some experience of working in HR environment (preferably a generalist or HR systems role) is an advantage but not essential.

Worker Type:

Number of Openings Available:

And a fantastic opportunity to join a market leading Software Company.

If you're interested in this role then click on apply

About Us

Trapeze Group UK Ltd is a leading software supplier to the public transport and spirt productions industry. From buses to trains to taxis, our systems help to make public transport a safer, more convenient and pleasurable experience. You may already have seen some of our public-facing mobile and web systems at Transport for London, and Stanstead Airport.

Trapeze ITS UK is a leading software and Hardware supplier to the public transport industry. From buses to trains to Boats, our systems help to make public transport a safer, more convenient and pleasurable experience. You may already have seen some of our public-facing mobile and web systems at Transport for London,

As an employer we are committed to cultivating a friendly and exciting working environment, with huge emphasis on employee engagement. And as the UK arm of a global organisation we can offer the sense of social community often associated with a small, local business; combined with the expected advantages of working for a far larger employer: great benefits; dedication to identifying talent; and huge investment in staff development.

Diversity and inclusion are about understanding, respecting and appreciating the different perspectives we bring to working together. We would love to see more women having access to information and inspiration to choose a career in technology – and the support to do so. We are delighted to partner with the Inclusive Tech Alliance and other UK technology companies to take the lead in driving diversity and inclusion further within our businesses.

We will retain unsuccessful applicant's details for 6 months at which point these will be destroyed and will not be shared with any third parties without the applicants consent.

Trapeze is an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, creed, national origin, gender, gender identity, gender expression, disability, marital status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited.