Jobs
>
London

    Insurance Operations Associate/Manager, UK - London, United Kingdom - Open

    Open
    Open London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Open is an Australian-founded insurtech company, and we've expanded into the UK.

    We're looking for a superstar operations associate or manager, ideally with some insurance knowledge, ready to roll their sleeves up on a wide range of projects to help scale our UK business.

    About Open

    We're on a mission to deliver the best insurance experiences for the world. We started with Australia where we're supporting over 100k customers and now we're growing rapidly in the UK where we have 30k customers today.

    Open powers the embedded insurance programs for brands like Starling Bank, Bupa and Telstra (Australia's largest telco) and their customers. In Australia, we offer car, home, travel and landlords insurance. In the UK, we offer personal property insurance for things like mobile phones, contents and other valuables, with other products coming soon.

    We're backed by leading investors, including AirTree Ventures, Movac, LocalGlobe UK and Hollard Insurance, and we've won awards from FinTech Australia, the Global InsurTech 100, , Pause Fest, SmartCompany's Smart50 (5th) and the AFR Fast 100.

    Come and join our global team of 150+ and help us to deliver the best insurance experiences for the world.

    What You'll Do

    You'll report directly to our Chief Commercial and Insurance Officer UK, who's based in London, joining our founding UK team. You get the best bits of being part of a smaller start up team in the UK, and a global scaling insurtech with a team over 150 people, proven capabilities and demonstrable growth.

    You'll use your skills and experience to develop, own and deliver a wide range of projects in the insurance and operations space that will help us to scale our operations and provide great experiences for UK consumers. This will change and evolve over time as we grow, but at the moment this role would be focused on:

    • developing and delivering a number of projects to prepare our UK insurance operations for scale;
    • leading our UK Customer Success team, which provides online customer support and oversees our claims operations, to drive great customer experience; and
    • driving the operationalisation of our new insurance products that are being developed and launched in the UK this year.

    We firmly believe your career is what you make it. There's no shortage of things to do at Open, and in this role you'll have exposure to all parts of our business in the UK. You'll also get a chance to learn from, and share your own learnings and experience with, the broader global team.

    This means it's a great foundation that could see you continuing to challenge yourself across new and exciting projects across the broad Commercial & Insurance team, or develop and grow as a leader of a new function.

    Requirements

    To succeed, you'll need:

    • knowledge of the insurance industry and insurance products, including FCA regulation;
    • a "no excuses" attitude to delivering great experiences for our customers and our partners and taking ownership when you see a problem that needs fixing (it's one of our team values);
    • excitement to learn new things and challenge yourself when faced with complex problems, whether based on customer experience, regulation, legal documents, technology systems or business processes.;
    • the ability to create plans, prioritise and then roll up your sleeves and get things done;
    • strong analytical, critical thinking, problem solving and communication skills;
    • the ability to build and manage relationships with other Open teams and external partners.

    Benefits

    It's an exciting time to join our team and be part of a tech company that is solving some of the most exciting problems in Insurance. We provide our team with:

    • Highly competitive compensation, including share options - we believe in paying people what they're worth and having everyone in our company share in our success
    • High levels of autonomy and trust so you can do your best work
    • Growth opportunities internally - as you grow, your role can too
    • Flexible working - In our UK team, we're in the office 3 days a week to get the most out of collaborating together, but we are about impact, not time at your desk.
    • Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you.

    At Open, we're open and this means that we celebrate diversity and are committed to providing an inclusive environment for all employees.

    Lastly, Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn't exactly match the job description. We're looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.

  • Russell Investments

    Operations Associate

    4 days ago

    Russell Investments London, United Kingdom

    Business Unit: · Global Operations · **Job Description**: · Role Summary · The EMEA Fund Operations Team support the operational requirements and delivery of all Russell EMEA Fund complexes and Segregated Accounts, with particular focus on the oversight of transfer agency, custod ...

  • Impax Asset Management

    Operations Associate

    13 hours ago

    Impax Asset Management London, United Kingdom

    ROLE PURPOSE: · The Operations Associate role plays an important part in the Portfolio Services team. Primarily, the Operations Associate will support the team by reducing and mitigating operational risk, assisting with the firms' ISAE 3402 controls, reconciliations, corporate ac ...

  • Alo Yoga

    Operations Associate

    1 week ago

    Alo Yoga London, United Kingdom Part time

    **WHY JOIN ALO?** · Mindful movement. It's at the core of why we do what we do at Alo—it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of ...

  • Maskorea Limited

    Operations Associate

    5 days ago

    Maskorea Limited London, United Kingdom

    **Operations Associate** · Maskorea Limited is a parent company that runs various projects and is located in London. We are looking for an Operations Associate to join our team. This role will be responsible for assisting the Operations Manager with daily tasks and supporting the ...

  • Inventum Group

    Operations Associate

    5 days ago

    Inventum Group London, United Kingdom

    **Audit Operations Associate - 6-Month FTC, ASAP start** · **Hybrid, 2 days a week in their Canary Wharf offices. Contract can potentially be extended.** · Our client, a market leading provider of investor communications is looking to hire their next Operations Audit Associate as ...

  • Notpla Ltd

    Operations Associate

    1 week ago

    Notpla Ltd London, United Kingdom

    At Notpla, we are on a mission to make packaging disappear. We are an innovative, ideas · - and action-oriented start up that was founded on the belief that nature knows best. We develop and manufacture naturally biodegradable packaging solutions, made from seaweed and plants. We ...

  • Page Personnel Finance

    Operations Associate

    6 days ago

    Page Personnel Finance London, United Kingdom

    The purpose of the Operations Associate is to perform daily operational activities such as payments, collections and settlements duties for Spanish clients. · **Client Details** · The London based financial services company is a growing financial services firm serving large corpo ...

  • Satellite Vu

    Operations Associate

    2 weeks ago

    Satellite Vu London, United Kingdom

    Satellite Vu was founded in 2016 with the aim to fill the void in high resolution thermal data from space. It has, since then, turned into a high-growth space tech company poised to help the globe address its sustainability challenges through high-resolution thermal imaging. We a ...

  • Inventum Group

    Operations Associate

    1 week ago

    Inventum Group London, United Kingdom

    **Operations Associate - Audit 6-month FTC, Remote** · **International Shift - 2pm to 10pm GMT/BST** · Our client, a market leading provider of investor communications is looking to hire their next **Operations Audit Associate** as they navigate Audit processing periods. This is ...

  • Fram Search

    Operations Associate

    1 week ago

    Fram Search London, United Kingdom

    * Remote job with occasional travel · - Growing firm · - Collaborative role · Fram are working with a nationwide IFA who are directly authorised. Due to their continue growth and expansion plans they are seeking an operations associate who wants to play a fundamental part in this ...

  • Elsewhen

    Operations Associate

    1 week ago

    Elsewhen London, United Kingdom

    **Hybrid Set Up - WeWork memberships for those who want to go in, otherwise fully remote ( UK + Ireland Only)** · Elsewhen is a London-based consultancy designing digital products & services for the likes of Spotify, Inmarsat and Zego. Over the past nine years, Elsewhen has creat ...

  • Urban Jungle Services

    Operations Associate

    6 days ago

    Urban Jungle Services London, United Kingdom

    **About Us** · Urban Jungle is here to change the insurance industry for good. · We're one of the fastest-growing businesses in the UK, and we're taking on one of the biggest and most widely used categories in the world. Urban Jungle puts the customer at the heart of everything i ...

  • Cubitts

    Operations Associate

    2 days ago

    Cubitts London, United Kingdom

    **Operations Associate** · For over 40 million people in the UK, spectacles are the first thing reached for in the morning, and the last thing taken off at night. Even the overworked smartphone can't seize pole position. · But the optical industry hasn't changed in over three cen ...

  • Nesta

    Operations Associate

    6 days ago

    Nesta London, United Kingdom

    **Operations Associate** · - Employees can work remotely · - Full-time · **Company Description** · **About Furbnow** · Furbnow is a retrofit service for homeowners looking to start their journey to reducing their energy bills and carbon emissions, and having a warmer home. Custom ...

  • Freshminds Talent

    Operational Associate

    1 week ago

    Freshminds Talent London, United Kingdom

    Location: · Tower of London · - Sector: · Professional Services · - Job type: · Project · - Salary: · £120 - £120 per day · - Job ref: · 12923 · - Published: · about 3 hours ago · - Expiry date: · An independent digital exchange for corporate and speciality insurance are looking ...

  • Royal Bank of Canada

    Operations Associate

    3 days ago

    Royal Bank of Canada London, United Kingdom

    **Job Summary** · **What is the opportunity?** · The role is to work for RBC BlueBay Asset Management, which offers a comprehensive range of solutions and services to clients and investors. You will be joining the Operations team as an Operations Associate working in the Securiti ...

  • Doxa Partners LLP

    Operations Associate

    1 week ago

    Doxa Partners LLP London, United Kingdom

    **About Doxa Partners** · Doxa Partners manages a large family investment fund. We work in our townhouse office in Mayfair, London, and have for over 10 years. Our clients have been entrepreneurs for nearly two centuries, and are now in their sixth commercially successful generat ...

  • eFinancialCareers

    IT Operations Associate

    2 weeks ago

    eFinancialCareers London, United Kingdom

    This is an outstanding opportunity to join one of the largest alternative asset managers in the world. Technology is central to Man's business strategy and we are constantly looking at better ways of doing things. Our culture embraces change, and changeis the norm rather than the ...

  • Efficio Consulting

    Operations Associate

    1 week ago

    Efficio Consulting London, United Kingdom

    Efficio is growing rapidly and has recently opened a new office in Lisbon. With an established team in place and ambitious growth plans, we are now looking to hire a self-motivated Operations Associate (OA) to join the Lisbon office. The OA will assist in the smooth running of th ...

  • Clearstate Pte. Ltd

    Operations Associate

    4 days ago

    Clearstate Pte. Ltd London, United Kingdom

    **Introduction**: · - The Economist is the leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and magazines to conferences and electronic services. What ties us together is the objectivity ...