Jobs
>
Belfast

    Airside Services Supervisor - Belfast, United Kingdom - Swissport

    Swissport
    Swissport Belfast, United Kingdom

    5 days ago

    Default job background
    Permanent Full time
    Description

    Overview

    ROLE SUMMARY

    The Airside Supervisor is a critical frontline operational role where you will have responsibility for the safe airside operation and our front-line team members.

    You will be responsible for coordinating a variety of factors, across several areas of the Airside team, including, bag hall, aircraft loading and unloading, aircraft appearance, toilet and water and dispatch services.

    You will be responsible across several duties whilst on shift from allocating team members on shift, overseeing the safe on time departure of aircraft and holding team members accountable for their actions.

    You will be responsible for leading, motivating, engaging and inspiring all team members to ensure the delivery in line with Swissport procedures, policies and brand values

    Responsibilities

    JOB RESPONSIBILITIES

    The following responsibilities are associated with this job role:

  • Lead by example in order to ensure we deliver safe on time departures to all our clients.
  • Ensure available resources are used to the optimum level (monitor and control overtime payments).
  • Support and identify training needs and where required train, coach and mentor the team.
  • Create & maintain a progressive, open feedback culture by managing the performance of employees.
  • Ensure the strict implementation of the Airside Services budget such as overtime spend and sickness policy.
  • Ensure compliance with all SOPs and policies in order to meet or exceed regulatory standards and deliver the desired customer service experience.
  • Ensure all safety and security processes and procedures are always complied with.
  • Ensure Compliance with all Uniform & PPE Requirements.
  • Hold Team Briefings.
  • Conduct and provide team feedback as and when needed.
  • Manage and contribute towards change within the operational environment and maintain commercial awareness in identifying new business opportunities.
  • Coordinate return to work paperwork for sick team members.
  • Conduct and complete QHSE inspections and audits as required.
  • Effectively work with station managers to support the reduction of attrition in the workplace
  • Be responsible for the care and day to day coordination of equipment.
  • Ensure good daily communication with the airport authorities and to achieve our airport AOL goals.
  • Ensure stock control and management, (airline supplies materials, cleaning stock, perishable items)
  • Handling/control and storage of chemicals and liquids, if applicable.
  • Handling of Bio-Hazard waste and food waste. Disposal of waste refuse if applicable.
  • Water sanitisation checks and approvals. With records kept on station, if applicable.
  • Quality checks & aircraft appearance sign off's and audits
  • Complete other duties as assigned

    • LEADERSHIP QUALITIES

  • To provide professional day to day leadership to a team, ensuring the highest standards of health and safety, quality, customer service and security are met and maintained.
  • Must demonstrate a personal commitment to rigorously enforcing appropriate standards of health, safety and security, in order to ensure performance improves year on year.
  • To actively manage your team members ensuring that every member receives timely, appropriate feedback, in order to improve day to day performance and behaviour.
  • To act as a role model to staff, by tackling poor performance/slash misconduct whenever it occurs.
  • To take a pro-active approach to support the operation to best effect in all cases.
  • To take personal responsibility to ensure that the team delivers the appropriate service to the same high standards on every occasion, in order to reduce health and safety incidents and always provide a consistent service to customers.
  • Communicate and collaborate to engage others.
  • Create transparency to drive results.


    • KEY PERFORMANCE INDICATORS

  • Health and Safety
  • Airline KPI's
  • Safe and on time performance
  • Baggage Delivery times
  • Roster vs Timesheet allowance (breaks and team members leaving on time)
  • Aircraft and Equipment Damage

    • ESSENTIAL SKILLS

  • You will have the ability to accept and embrace change as a constant and unpredictable feature of your working environment.
  • Can communicate clearly with your people to help them understand Swissport Western Europe direction.
  • Be able to build positive and trusting relationships.
  • Be open to different opinions and seek a collaborative approach.
  • Embrace an ideas culture to enable teams to create an agile edge.
  • Promote flexibility, adaptability and agility in order to enable contingency time.
  • Demonstrate a sense of urgency and the desire to improve the delivery of services and a commitment to continuous improvement.
  • Personal and professional integrity of the highest order
  • Excellent organisational abilities, attention to detail, able to prioritise workloads and work effectively to deadlines in a fast-paced complex environment.

    • Qualifications

    QUALIFICATIONS AND COMPETENCIES

  • Experience working in aviation, ideally in an airside operational role.
  • Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
  • To have undertaken or be prepared to undertake active supervision within three months of being appointed into role
  • Fluent spoken and written English (additional languages beneficial)
  • A desire to lead and develop other teams and team members.
  • Appcastenterprise

    Operations Services Supervisor

    20 hours ago

    Appcastenterprise Belfast, United Kingdom

    **Pay: £13.38 per hour** · This is a basic rate of £12.02 per hour, in addition you will receive a monthly allowance dependent on your contracted hours which is an equivalent to an hourly rate of £13.38 per hour · The Operations Supervisor is a critical frontline operational role ...

  • Appcastenterprise

    Airside Services Supervisor

    20 hours ago

    Appcastenterprise Belfast, United Kingdom

    **Pay:£15.87 per hour - which equates to a full-time salary of £30,939.05 p.a** · **ROLE SUMMARY** · The?Airside Supervisor is a critical frontline operational role where you will have responsibility for the safe airside operation and our front-line team members. · You will be re ...

  • B&M

    Customer Service Supervisor

    20 hours ago

    B&M Lisburn, United Kingdom

    **We are currently recruiting for a Customer Service Supervisor to join our team **in **Sprucefield Retail Park,** · **Lisburn.** · **This is a permanent, part time role, **and will require the flexibility to work shifts in the daytime, evenings and at weekends.** · **As a Custom ...

  • Swissport

    Operations Services Supervisor

    4 hours ago

    Swissport Belfast, United Kingdom Permanent Full time

    Overview · ROLE SUMMARY · The Operations Supervisor is a critical frontline operational role where you will have responsibility for the safe airside operation and our front-line team members. · You will be responsible for leading, motivating, engaging and inspiring all team mem ...

  • Knewin

    Catering Services Senior Supervisor

    4 days ago

    Knewin Belfast, United Kingdom

    Senior Unit Catering Supervisor REPORTS TO: Area Catering Manager RESPONSIBLE TO: Catering Manager RESPONSIBLE FOR: Supervision of 16-49 staff JOB PURPOSE To be responsible for the efficient and effective delivery of a catering service. Team participation is essential to provide ...

  • Wilson James

    Aviation Security Supervisor

    6 hours ago

    Wilson James Belfast, United Kingdom

    Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier cust ...

  • Maldron Hotel Belfast International Airport

    Night Supervisor

    20 hours ago

    Maldron Hotel Belfast International Airport Belfast, United Kingdom

    **Night Supervisor - Maldron Hotel Belfast International Airport** · **We have a fantastic new vacancy for Nights Supervisor in the excellent Maldron Hotel Belfast International Airport** · **Objective of the Role** · **To work closely alongside and support our Night Manager with ...

  • Phosters Ltd

    Area Supervisor

    6 hours ago

    Phosters Ltd Belfast, United Kingdom

    We are looking for a Area Supervisor in our soft services division. · This is a mobile position based in & around Belfast and surrounding areas to cover multi national sites and to supervise a team of cleaning operatives based on these sites. The area and sites you would cover wi ...

  • Andras Hotels

    Crowne Plaza

    20 hours ago

    Andras Hotels Belfast, United Kingdom

    **Crowne Plaza - Conference & Banqueting Supervisor**: · - **(40 hours per week)**_ · **Hotel**:Crowne Plaza, 117 Milltown Road, Belfast, BT8 7XP · **Department**:Conference & Banqueting · **Reports to**: C&B Manager · **About us** · Andras Hotels is Northern Ireland's largest ho ...

  • Lynn Recruitment

    Cemetery Operative

    20 hours ago

    Lynn Recruitment Belfast, United Kingdom

    Are you a dedicated and reliable person? Do you have previous horticulture experience? In this role, you will be responsible to the Cemeteries and Crematorium Manager or other appropriate officer to undertake work in the cemeteries or crematorium, either individually or as part o ...

  • Hunter Mason

    Groundworks Supervisor

    20 hours ago

    Hunter Mason Belfast, United Kingdom

    **Job Title**: Groundworks Supervisor/Manager · **Location**: Belfast · **Salary**: Competitive · **Job Type**: Full-time · **Responsibilities**: · - Supervise and manage the groundworks team. · - Ensure that all work is carried out safely and to a high standard. · - Manage the d ...

  • Omada Subs LTD

    Supervisor

    20 hours ago

    Omada Subs LTD Belfast, United Kingdom

    We are currently hiring for a Supervisor in our Fountain Street store, in the heart of Belfast City Centre. We are looking to recruit a motivated and driven Supervisor to join and lead our team as part of the Omada Subs group. · With full time hours and starting at £10 per hour, ...

  • Omada Subs LTD

    Supervisor

    20 hours ago

    Omada Subs LTD Belfast, United Kingdom

    We are currently hiring for a Supervisor in our **Castle Court** store. We are looking to recruit a motivated and driven Supervisor to join and lead our team as part of the Omada Subs group. · With full time hours and starting at **£12 per hour**, in a high volume store this is a ...

  • Aramark

    Housekeeper

    6 hours ago

    Aramark Belfast, United Kingdom

    **Job Title**:Housekeeping Assistant · **Department**: Cleaning · **Responsible To**:Area Manager/Account Manger · **Main Purpose of Job**:To ensure the delivery of consistent cleaning standards to client satisfaction · **Duties and Responsibilities** · - Deep clean specified int ...

  • Andras Hotels

    Hampton By Hilton

    20 hours ago

    Andras Hotels Belfast, United Kingdom

    **Night Supervisor** · **Hotel**:Hampton by Hilton 1 5 H o p e S t r e e t Belfast, BT12 5EE · **Department**:Nights · **Reports to**:Night Manager · **About us** · Andras Hotels is Northern Ireland's largest hotel group and we are proud to have been at the forefront of hospitali ...

  • Reed Hospitality & Leisure

    Restaurant Supervisor

    3 days ago

    Reed Hospitality & Leisure Belfast, United Kingdom Full time

    Supervisor · Do you have a passion for Catering and want to take your career to the next level? If yes, then Reed Recruitment has the perfect role for you · Purpose · The Pantry Supervisor will form part of the Retail Outlets Management team and will ensure the smooth operation o ...

  • Bidvestnoonan

    Security Team Leader

    20 hours ago

    Bidvestnoonan Belfast, United Kingdom

    **Job description** · An exciting opportunity to work alongside one of our most prestigious clients has arisen, Bidvest Noonan are seeking to hire Team Leader to work in the Ulster University Belfast. · **Location of work** · Ulster University Belfast · **Hours of Work** · Full t ...

  • Adecco UK

    Internal Sales Supervisor

    20 hours ago

    Adecco UK Belfast, United Kingdom

    Internal Sales Supervisor · The role of the Internal Sales Supervisor is to manage the day-to-day operation of the internal sales function in the most cost efficient and customer focused manner while being fully compliant with all relevant legislation, regulation and in line with ...

  • Compass UK & Ireland

    Coffee Shop Supervisor

    6 hours ago

    Compass UK & Ireland Belfast, United Kingdom

    **Boucher Rd, Belfast BT12 6HR** · Are you a natural leader? Do you have the ability motivate and coach team members to achieve the desired results? · A fantastic opportunity has arisen for a Coffee Shop Supervisor within The Range in Darlington. We are looking for a new member t ...

  • Farset Development Limited

    Housekeeper/cleaner

    6 hours ago

    Farset Development Limited Belfast, United Kingdom

    **Main Purpose of the Job** · As A Farset Hotel Housekeeper/Cleaner, you play a pivotal role in ensuring our guests experience the utmost comfort and satisfaction during their stay. Your Primary Purpose is to maintain Cleanliness and hygiene standards throughout the hotel premise ...