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Farringdon

    Digital Delivery Manager - Farringdon, United Kingdom - Public Digital

    Public Digital
    Public Digital Farringdon, United Kingdom

    1 month ago

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    Full time
    Description

    Role Title: Digital Delivery Manager

    Salary: £60-£80k

    Location: London - a mixture of remote and hybrid working

    Scope: Full Time - Perm/Contract

    Application Closing Date: Monday 27th May

    We are Public Digital, a digital transformation consultancy. We help global institutions that matter to thrive in the internet era. We apply the culture, processes, business models and technologies of the internet era to help teams build and run excellent services. Working with senior leadership and delivery teams alike, we operate globally, advising large organisations and governments on six continents.

    We're a values-driven, ethical organisation and we articulate our ten positions on the Public Digital website. We only work with organisations that match our values.

    Attitude as much as skill, is critically important to us as a team and we look for entrepreneurialism, initiative, kindness, and a willingness to pitch in. Our theory of change is: Digital. Teams. Work - we fundamentally believe transformation is about people, and that change comes from creating great teams and empowering them.

    The Role

    What you'll be doing

    This role will initially start with a 6 month embedded project with one of our clients. As an experienced Delivery Manager, you'll successfully orchestrate and implement the changes needed to achieve our clients vision and delivery plan, building and maintaining a motivated, highly skilled multidisciplinary team

    • Be accountable for the delivery of products and services in our client's transformation plan
    • Set up the agile environment the team needs to design, build and iterate a user-centred service
    • Facilitates the work of the team and leads the collaborative, dynamic planning process
    • Support the Service Designer, Product Manager, and User Researcher in the prioritisation and delivery of the roadmap
    • Develop iterative ways of working within the team, planning delivery in an agile, service led way
    • Help the team deliver by acting as a servant leader, identifying and resolving challenges or blockers to delivery,
    • Identify and manage (out) dependencies to overcome obstacles and get the best value against constraints
    • Manage risk, budgets and people within the delivery team, ensuring our client achieve value for money
    • Support the Product manager and team break down the problems into smaller units and

    user stories for delivery

    How you'll do it

    A key tenant of the role is that Delivery Manager will embed the cultures, methodologies and best practices of service delivery into the client team. Your approach needs to be founded in maximising the long-term delivery and iteration of our client's services, understanding their needs and what will work best for them. You'll be as much a coach as you will be Delivery Manager and will:

    • Coach the team and wider organisation to radically shift mindset and ways of working to facilitate continuous improvement
    • Develop open collaborative multidisciplinary ways of working that embed service delivery best practice across the organisation
    • Get to know the client to enable you to apply the most appropriate agile and lean tools and techniques for their environment
    • Harness a collaborative, communicative working culture that focuses on what is most important

    This work is important to our clients, so you'll be confident to share your expertise, set direction and provide challenge and support across all levels of the organisation including senior decision makers.

    Requirements

    You

    Essential attributes:

    • Deep knowledge of and can lead on a range of agile tools and techniques.
    • Be a servant leader, capable of enabling and empowering teams, to become autonomous practitioners
    • Be able to develop strong situational awareness within the team of what each other is working on
    • Ability to develop rhythm and momentum and momentum in the team
    • Adept at navigating an organisation to remove blockers that impede delivery (i.e. bureaucracy hacker) and can navigate governance
    • Strong communicator between the technical and non-technical
    • Able to communicate effectively across organisational, technical and political boundaries, understanding the context.
    • Can advocate and communicate what a team does to create trust and authenticity
    • Ability to quickly grasp, empathise with and understand the challenges opportunities and specialist nature of the sector our client operates within

    Benefits

    What's on Offer:

    Be a part of our amazing work culture, to read more about it please follow this link to our Careers page which gives more details about our culture, employees and benefits.

    How you will be assessed:

    We would like to understand your background, attitudes, experiences and your motivation in wanting to work with us. We typically do this through the following process:

    • A Blind Sifting - To ensure the fairness of the process you will be initially assessed by your anonymized CV and by your answers to any sifting questions which will be blindly reviewed by the hiring managers and talent team. We therefore recommend completing your application when you have time to answer these questions to your fullest ability. Please note that we have seen an increase in candidates using AI Bots to complete their answers, we use tools designed to detect AI generated answers and will reject candidates if we suspect they have used this technology.
    • An initial phone interview of up to 30 minutes with the talent team, this call is designed to understand a little more about your experience as well as to understand your motivations for the role, why you wish to join Public Digital and to clarify any details from your application.
    • A formal panel interview with the hiring manager and other members of the team. This will likely include a case study sent to you in advance where you will be expected to present on a topic, followed by a Q&A on your presentation as well as more general questions about the role and your experience.
    • You will then have a more informal meeting with a peer, discussing topics more like company culture etc.

    Important Note: Although this ad lists out what we look for in candidates, it is likely that we are missing other skills that you may have which could make you a great fit for our business. Research shows that female candidates tend to be less likely to apply to roles where they don't check all the boxes over other genders. What we are therefore saying is if you feel you tick the majority of the boxes we have listed above, we would welcome an application from you as it never hurts to take a chance and apply

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