- Responsible for the quality delivery of key areas of the operational team workload across the UK (circa 40k requests per year) within agreed SLAs
- Drive effective working of HR / Payroll Operational teams - to ensure consistent seamless deliver of end to end lifecycle process.
- Ensure effective control points and quality checks are carried out against defined HR processes and all findings are acted upon.
- Be first point of contact for relevant service line escalations; investigating and resolving in line with escalations process
- Effective people management; including performance and absence management as well as investigations of any conduct issues.
- Conducting PDRs and Career Conversations
- Communicate regularly with stakeholders to support partnership working
- Drive and embed continuous improvement and documented processes and controls
- Develop and coach team members improving departmental knowledge and expertise and enabling succession planning
- Support the HRSS leadership team with strategic goals and projects
- Established experience in a management capacity in a high-volume context
- Strong organisational and planning skills, demonstrating accuracy and attention to detail.
- Experience in building relationships across cross-functional teams
- Established experience working in a fast-paced HR Shared Services environment
- Excellent customer service focus and manner, demonstrating a sense of urgency in resolving issues.
- Excellent written and oral communication and interpersonal skills.
- Ability to work well in a team environment, seeking the ideas of others and valuing differing perspectives.
- Relentlessly working to understand the perspective of employees working with HR Shared Services
- A combination of experience in team management and HR shared services would be advantageous however not essential;
- Previous experience of Oracle HR systems;
- Understanding of relevant general HR & Working Rule Agreement legislation;
- Solid fundamentals working with Microsoft applications.
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more
-
Team Manager
1 week ago
Sitel Newcastle upon Tyne, United Kingdom Full timeJob Summary · As a Team Manager, our people are your customers. You play a pivotal part in putting your team first and inspiring them to be great. · We advocate for a People First approach throughout our business with Customer Service as our area of expertise. In our busy contact ...
-
Team Manager
1 week ago
Be Caring Newcastle upon Tyne, United Kingdom Full timeJoin our team · LIFE by Be Caring is seeking to recruit an experienced care professional to join our Learning Disabilities department as a Team Manager working across Newcastle and Gateshead (NE13 & NE5). · We wish to recruit an experienced individual who is enthusiastic and driv ...
-
Team Manager
1 week ago
Foundever Newcastle upon Tyne, United Kingdom Full timeTeam Manager · Req ID#: Newcastle upon Tyne, GB, NE12 8EW · Job Description: Job Summary · As a Team Manager, our people are your customers. You play a pivotal part in putting your team first and inspiring them to be great. · We advocate for a People First approach throughout ...
-
Team Manager
4 weeks ago
Seven Resourcing Jarrow, United KingdomSeven Resourcing are looking for a Team Manager to work with the Let's Talk Team in South Shields. This position is initially for a period of 6 months and is paying £25.18 per hour (PAYE and umbrella payment options are available). The working hours arefrom Monday - Friday (9am - ...
-
Team Manager
19 hours ago
Be Caring Newcastle upon Tyne, United Kingdom %LABEL_POSITION_TYPE_Full time%Join our team · LIFE by Be Caring is seeking to recruit an experienced care professional to join our Learning Disabilities department as a Team Manager working across Newcastle and Gateshead ( NE13 & NE5 ). · We wish to recruit an experienced individual who is enthusiastic and ...
-
Team Manager
3 weeks ago
Be Caring Ltd Newcastle upon Tyne, United Kingdom £25,725Join our team · LIFE by Be Caring is seeking to recruit an experienced care professional to join our Learning Disabilities department as a Team Manager working across Newcastle and Gateshead ( NE13 & NE5). · We wish to recruit an experienced individual who is enthusiastic a ...
-
Team Manager
4 weeks ago
Recovery Focus Hebburn, United Kingdom Full timeTeam Manager · £29,290 - £30,778 inclusive per annum · Oxfordshire · You've got an in-depth understanding of mental health issues and substantial experience of working in a Housing and Social Care setting. All you need is the perfect environment to put your skills to great us ...
-
Service Centre Team Manager
3 weeks ago
Newcastle University Newcastle upon Tyne, United KingdomSalary: £33,966 to £36,024 with progression to £44,263 per annum · Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives ...
-
Service Centre Team Manager
3 weeks ago
Newcastle University Newcastle upon Tyne, United Kingdom Full timeSalary: £33,966 to £36,024 with progression to £44,263 per annum · Newcastle University is a great place to work, with excellent . We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to suppo ...
-
Engineering Team Manager
1 day ago
CareerBliss Newcastle upon Tyne, United KingdomYour new roleNational Highways are looking to hire an Engineering Team Manager in our Asset Needs Team for the Sout West, based at either Bristol or Exeter, as part of our Operations Directorate.As a proven people manager, you will lead and inspire a team of engineers to identify ...
-
HR Team Manager
1 day ago
Balfour Beatty UK Newcastle upon Tyne, United KingdomAbout the role · Your contributions will help us create new opportunities and possibilities every day – for us, for the country's infrastructure, and for yourself. · Join our Enabling Functions team as a HR Team Manager and open up new pathways you never dreamt possible · This ro ...
-
Youth Team Manager
19 hours ago
Children North East Newcastle upon Tyne, United Kingdom A normal working week is 37 hours. This role is a permanent role.Closing Date: 10th May 2024 at 12 noon · Salary: £32,152 to 36,661 per annum · Location: This post is based at Children North East Head Office, 89 Denhill Park, Newcastle upon Tyne, NE15 6QE. · Contract Type: A normal working week is 37 hours. This role is a permanent role. · ...
-
SDR Team Manager
3 weeks ago
Recite Me Gateshead, United KingdomSDR Team Manager (Hybrid role - 3 days office/2 days home) · We are seeking an experienced and dynamic Sales Development Representative (SDR) Team Manager to lead and develop our SDR team. · About Recite Me · Recite Me is a leading provider of web accessibility solutions, co ...
-
Review Team Manager
1 day ago
CareerBliss Gateshead, United KingdomJob Title: Review Team Manager (Adults Social Worker) Location: Gateshead Council Salary: £35 per hour Job Type: Full-Time, Contract We are seeking a passionate and experienced Social Worker to join our dynamic team as an Review Team Manager. This role involves managing a team of ...
-
Review Team Manager
2 weeks ago
Randstad Care Careers Felling, United Kingdom· Job Title: Review Team Manager (Adults Social Worker) · Location: Gateshead Council · Salary: £35 per hour · Job Type: Full-Time, Contract · We are seeking a passionate and experienced Social Worker to join our dynamic team as an Review Team Manager. This role involves managin ...
-
Training and Quality Team Manager
1 week ago
Verisure Careers Newcastle upon Tyne, United Kingdom· Training and Quality Team Manager · Newcastle, NE12 8BU · Salary : £29,000 · Working Hours: 37.5 hours per week · Shift Pattern: 9am - 5:30pm, Monday to Friday · Holidays: 29 days annual leave including bank holidays, increasing to 31 days after 1 years' service · Verisure Ser ...
-
Training and Quality Team Manager
1 day ago
CareerBliss Newcastle upon Tyne, United KingdomTraining and Quality Team ManagerNewcastle, NE12 8BUSalary: £29,000Working Hours: 37.5 hours per weekShift Pattern:9am - 5:30pm, Monday to FridayHolidays:29 days annual leave including bank holidays, increasing to 31 days after 1 years' service Verisure Services are currently see ...
-
Team Manager immediate start
1 week ago
Shirley Parsons Newcastle upon Tyne, United KingdomWe have partnered with an exciting global leading manufacturing organisation, who are looking to appoint a Health and Safety Lead at this large site in South Oxfordshire. · As the Health and Safety Lead you will be accountable for driving change and developing the safety culture ...
-
Social Work Team Manager
3 weeks ago
Sanctuary Personnel Ltd Gateshead, Tyne and Wear, United Kingdom £265.04Sanctuary Personnel, a dedica ted and award-winning recruitment agency with a TrustPilot score of 4.9/5 and nearly 1000 reviews has an exciting Locum opportunity available for an experienced Social Work Team Manager to join a well-established Adults service based in Gateshead. · ...
-
South Tyneside and Sunderland NHS Foundation Trust Hebburn, United Kingdom PermanentJob summary · An excitingopportunity has arisen for a Clinical Team manager for the South TynesideSpecialist Palliative care team. · We are looking for adynamic and motivated individual to line manage the team and develop the Teamand the service through the provision of effectiv ...
HR Team Manager - Newcastle upon Tyne, United Kingdom - Balfour Beatty
Description
About the role
Your contributions will help us create new opportunities and possibilities every day for us, for the countrys infrastructure, and for yourself.
Join our Enabling Functions team as a HR Team Manager and open up new pathways you never dreamt possible
This role will be managing a team of administrators in our HR Shared Services department based in our Newcastle office. Open to full time and part time applicants.
What you'll be doing
As a HR Team Manager , you will have the following accountabilities:
Who we're looking for
The following qualities / experience are essential:
The following qualities/experience are desirable:
Why work for us
Day in, day out, our teams deliver some of the UKs most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
As if contributing to and supporting work that makes life better for millions wasnt rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package thats right for you and your life. Here are some of our key benefits: