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    Customer Service Representative - Nottingham, United Kingdom - Harper Finance

    Harper Finance
    Harper Finance Nottingham, United Kingdom

    Found in: Jooble UK O C2 - 2 days ago

    Default job background
    Part time
    Description

    Job Role:
    Customer Service Associate

    Hours:
    Monday – Friday between the hours of 8am – 6pm

    Harper Recruitment Group are working in partnership with a leading global IT consultancy organisation, who are looking for Customer Service Associates to join their team based in Nottingham City Centre.

    We're looking for relationship builders who take pride in delivering high quality customer service whilst achieving the project goals.

    Provide outstanding customer service via phone, webchat, and email.
    Handle high volume of calls, chats and emails with varying degrees of questions and concerns.
    Navigate and learn multiple computer systems efficiently.
    Adhere to internal policies to ensure compliance with legal parameters, as well as company policies and procedures.

    Job Role:
    Customer Service Associate

    Hours:
    Monday – Friday between the hours of 8am – 6pm

    Harper Recruitment Group are working in partnership with a leading global IT consultancy organisation, who are looking for Customer Service Associates to join their team based in Nottingham City Centre.

    We're looking for relationship builders who take pride in delivering high quality customer service whilst achieving the project goals.

    Provide outstanding customer service via phone, webchat, and email.
    Handle high volume of calls, chats and emails with varying degrees of questions and concerns.
    Navigate and learn multiple computer systems efficiently.
    Adhere to internal policies to ensure compliance with legal parameters, as well as company policies and procedures.
    Previous customer service experience is desirable.
    Comfortable navigating multiple computer systems.
    Willingness to work in rotational shifts.

    If you're passionate about providing excellent customer service and meet the above criteria we would love to hear from you so, please submit your CV today Harper Recruitment Group is proud to be supporting the brilliant Forget-Me-Notts by setting up a drop-off point for their Cost of Living Relief initiative in our Nottingham City Centre office.

    We've supported them for many years, and for very good reason

    National Minimum Wage:
    understanding the April 2024 amendments
    Get prepared for the National Minimum Wage increase with our quick guide
    "The consult ... "
    "All staff from the front desk to the recruitment consultants I met with were s ... "
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