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Newcastle upon Tyne

    Business Support Co-Ordinator - Newcastle upon Tyne, United Kingdom - Medsolve

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    Description

    Medsolve are proud tobe partnering with a client who provideservices to support adults in their ownhomes who have a moderate severe learning disability withassociated mental health difficulties and who may engage inbehaviours of concern to express what theyneed.

    Theyare looking for a Business Support Coordinatorto join them on a permanentbasis.

    Thisis a fulltime role and they offer a very attractive salaryof.

    Otherbenefitsinclude:

    Wellbeingsupport (including occupational health physio services andcounsellingservices)

    ContributoryPension Scheme. (Contributions can be matched up to5%.)

    Induction andongoingtraining.

    EmployeeAssistanceProgramme

    Access to arewards scheme designed to onshopping.

    Cycle to WorkScheme.

    TheBusiness SupportCoordinator will be part of abusy team and provide a comprehensive coordinated and efficientbusiness support service to the Director Head of Operations andRegistered Managers enabling them to carry out their managementresponsibilities to deliver care and support for the adults theysupport.

    Themain duties of the BusinessSupport Coordinatorare:

    Workcollaboratively with the Residential and Independent SupportedLivingservices.

    Work with theManagement team with the development of operational reporting onperformance data.

    Collateperformance data monthly quarterly andannually.

    Setup and maintain systems for the collection and recording of projectdata as required by the Director and operational team.

    Support theoperational team in planning monitoring and reviewing thedevelopment of the service in line with the identified prioritiestargets and outcomes.

    Tocoordinate circulate agendas attend and actively participate inmeetings ensuring accurate minutes are taken actions plans arelogged and any requested reports are provided.

    Scheduling andcoordinating team events.

    Process incomingreferrals to the services through a single point of contact andcollate and trackinformation.

    Participate inthe auditing of services if required.

    Tocarry out orientation days with new

    Tocoordinate and completes all DBS renewals for staff in line withCQC guidance.

    Tosupport with the coordination of reports for mandatory training andprompting staff when needed.

    Toensure that staff personnel files are up to date in line with CQCregulations.

    The skillsknowledge and experience required of theBusiness SupportCoordinatorare:

    Hold or workingtowards a formal qualification. Level 3/ Level 4 in appropriatefield

    Ability todevelop strong and positive relationships.

    Able to maintainconfidentiality.

    Ability tosupport and motivatestaff.

    Ability toprioritise and manage a variedworkload

    Able to workindependently and in a multidisciplinary team.

    Commitment toparticipate in continued professional development (CPD)

    Commitment toprovide relevant training for colleagues.

    Demonstrableability to use the Microsoft Office including Word Excel andPowerPoint

    Excellentinterpersonal communication (both verbal and written) andnegotiatingskills.

    Experience ofproviding administrative support in a health or social care setting

    Excellentorganisational skills as well as excellent IT skills includingexperience of case management information systems/databases.

    Excellentrecording and reporting skills

    Good team player

    Reflecting a cando approach.



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