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    Area Manager/Director - United Kingdom - HC-One Ltd.

    HC-One Ltd.
    HC-One Ltd. United Kingdom

    2 weeks ago

    HC-One Ltd. background
    Description

    To support the Managing Director in leading an operational region in the North East, Yorkshire and Cumbria within HC One's portfolio of homes, ensuring the company meets its purpose to be the 'Kind Care Company", serving the heart of each of our local communities, and supporting those we care for to lead their best life.

    As Regional Director, you will be responsible for working with the Managing Director in delivering effective and inspiring leadership, driving HC-One's vision by developing and maintaining high standards of kind care, evidenced by outcomes for Residents, ensuring our homes comply with all statutory and regulatory requirements and provide high-quality service to our residents.

    As a senior leader with your respective region, you will be expected to lead, role model and champion an engaging culture, where Colleagues can bring their best selves to work; You will work closely with other functions and support partners to ensure homes and areas have the necessary insight and support to deliver excellence across people, quality and performance domains.

    You will support the Managing Director to optimise performance, ensuring the achievement of targets and measures using robust systems of performance management which is focussed on continuous improvement.

    Kindness – We are kind to everyone we care for, work with or meet at HC-One
    # It is these values-based behaviours and competencies that will be measured during recruitment and selection and performance development reviews (Ascent)

    We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve.

    In your role as Regional Director, you will be passionate about excellence in care and lead by example to improve the quality-of-service delivery.

    You will be adaptable and flexible in your approach to meet the demands of the service.

    Is non-accepting of poor care or unkind behaviours and encourages a culture of high performance whereby improving the quality-of-service delivery of kind care and kind leadership is embraced by all team members.

    Works closely with Area Directors and Quality Improvement Leads to establish and deliver the vision and plan for their region.

    Ensures regulatory standards are met within agreed timelines and delivered through robust quality assurance monitoring with effective processes in place to improve services.

    Educated to degree level or equivalent qualification or successful experience operating at senior leadership level, preferably, although not exclusively, within health or social care industry or a multi-faceted management service / company.

    Good clinical and operational knowledge of developing high quality care services.

    Sound commercial awareness, with experience of managing budgets and delivering against financial targets and supporting the business development opportunities.

    Including identify root causes, identify trends, performance and risk, developing action plans for quality improvement.

    Ability to recognise and respond to Health & Safety risks likely to occur in a health and Social care environment and is a 'hands on' visible leader, able to demonstrate and lead by example.

    Track record of planning and delivering real and demonstrable change galvanising different points of view to take advantage of opportunities.

    Ability and proven prior experience to prepare and implement actions arising from performance and regulatory reports.
    Ability to prepare and implement actions arising from performance and regulatory reports.
    #
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