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    Service Support Agent - Stirling, United Kingdom - Airahome

    Airahome
    Airahome Stirling, United Kingdom

    2 weeks ago

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    Description
    Clean-energy tech leads to a positive global transformation. Switching to sustainable solutions offers households a way to achieve net-zero emissions.

    Aira's mission is to advance the next generation of home energy solutions, creating intelligent, sustainable homes for a meaningful impact.

    Starting with innovative heat pumps, it will evolve into a comprehensive, intelligent clean energy-tech system and include dynamic electrical tariffs, cutting-edge home solar systems, and advanced battery storage solutions.

    Founded in 2022 with already 300 employees and growing, Aira aims to drive the clean energy revolution.

    We are headquartered in Stockholm, Sweden, and our factory in Poland brings these innovations to life, with operating markets in the UK, Italy, and Germany.

    The Planning Agent is responsible for effective capacity allocation to meet customer demand.

    Through close collaboration with the planning and logistics teams, as well as technical colleagues, you will ensure we are able to deliver outstanding customer service.

    Manage installation capacity and scheduling.
    Support Team Leads to find improved ways of working.
    Manage and coach other Planning Agents in the use of AIRA systems.
    Support and work closely with technicians to ensure capacity is most effectively resourced.

    Be aware of the current performance of the teams, and use this knowledge and gained experience to optimize the service operations.

    25 days annual leave + bank holidays
    ~ Gain hands-on experience in a fast-growing scale-up, with career advancement opportunities.
    ~ At Aira, We're not just champions of next-generation energy, we're champions in Diversity and Inclusion too. We believe that a diverse workforce sparks innovation and creativity and enables us to better serve our customers and communities.

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