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    Account Coordinator - Bristol, United Kingdom - DAC Beachcroft

    DAC Beachcroft
    DAC Beachcroft Bristol, United Kingdom

    3 weeks ago

    Default job background
    Part time, Full time
    Description
    Job Introduction

    DACBeachcroft has an exciting opportunity for an Account Coordinator to join our Professional & Commercial Risk cluster on a full-time, permanent, hybrid basis in our centrally located Bristol office.

    The Account Coordinator is responsible for submission of all invoices, management of further e-billing submissions (for other shares/VAT) after lead approval/finalisations and chasing all debt for the PCRS department.

    Main Responsibilities
    • Checking invoices received from our finance team ensuring they have been billed as per the instructions, then forwarding to the relevant clients by email/electronic means in accordance with our Service Level Agreements
    • Monitoring all e-billing reductions to ensure prompt turnaround of any appeals/agreed credit notes or any issues
    • Dealing with further submissions of other shares/VAT by forwarding these to the relevant e-billing teams/relevant clients and Insureds by email/electronic means in accordance with our Service Level Agreements
    • Dealing with invoice-related queries from clients in an efficient and professional manner
    • Assisting the team with queries on financial matters such as billed/unbilled time, disbursements, billing and client account balances
    • Running periodical Management Information reports
    • Liaising with our finance team to resolve account queries
    • Chasing debt directly with clients/Insureds and liaising with e-billing teams to ensure efficient protocols are being met and minimise lock up
    • Communicating with team FEs and CRPs with any key information/issues or changes in e-billing criteria
    • Ability to handle confidential information in line with the Firm's data security protocols
      Key Skills
      • Must be highly organised with the ability to effectively manage and prioritise a full workload under pressure and within prescribed timescales
      • Able to work unsupervised and on own initiative with a pro-active and flexible approach
      • Must have a good eye for detail and excellent numeracy skills
      • A good knowledge of Excel
      • High standard of written and oral communication skills with the ability to liaise confidently and professionally with clients and colleagues at all levels.
      • Team oriented with a willingness to share knowledge with and support other members of the team/cluster
      • Experience of using a case management systems (VisualFiles and imanage)
      • Experience/understanding of finance systems (3E and Chrome River)
      • Previous finance/billing experience within a professional services environment is ideal but not essential
        DAC Beachcroft
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