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    Advisor services - London, United Kingdom - Integrated Solutions

    Integrated Solutions
    Integrated Solutions London, United Kingdom

    Found in: Jooble UK O C2 - 1 week ago

    Default job background
    Description

    Integrated Solutions are currently recruiting a Customer Service Advisor to support one of our clients operating in the payroll market.

    This is an office-based role in Enfield.

    Our client is an Umbrella company who manage the payroll function for over 900 temps and contractors per week and is experiencing rapid growth with the increasing requirement for Umbrella services from recruitment agencies.

    Your job as a customer service advisor will be to manage the communication and relationship of a select number of contractors and temp workers working on various assignments.

    You will support with expense claims where applicable, deal with general payroll queries, support with communication across the workers and their agency, whilst supporting the day-to-day administrative functions of the company.


    Salary:
    £24,000-£28,000 Hours: 40 hours per week / Monday - Friday / 09:00-18:00 Location: Enfield,

    Greater London Start Date:
    Immediate

    Customer Service Advisor Responsibilities:
    To make high volume outbound calls to contractors and temp workers daily
    Support with on-boarding new clients
    Dealing with customer queries and complaints
    Updating customer accounts accurately
    Support the contractors with expense claims where applicable
    Customer Service Advisor Requirements :

    Able to organise and manage workload effectively throughout the week to meet payroll deadlines
    Previous experience in a customer service or similar role
    Must be comfortable to speak to people from all backgrounds where English may not be their first language
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