Service Advisor - United Kingdom - Pybus Recruitment

Pybus Recruitment United Kingdom

3 days ago

Description

Job Service Advisor
Salary: £29,000 to £30,000 DOE + Super Company Benefits
Location: Beeston, Nottingham
Hours: Monday to Friday, 07:30am – 16:00pm, and 1 in 3 Saturdays
Full Time and Permanent
What will you be doing?

As a Service Advisor, you'll be the first point of contact for customers, providing excellent customer service and acting as an ambassador for the our clients site.

Responsibilities include:

Meeting and greeting customers, ensuring exceptional service.
Liaising with customers in person, over the phone, and via email to understand and advise on their requirements.
Managing Service/MOT Planners and Workshop Loading.
Handling vehicle receipt, handover, and administration duties.

Requirements

You'll need:

Previous face-to-face customer service experience.
Experience in a fast-paced office environment.
Exceptional customer service skills and a positive attitude.
Strong communication skills, both written and verbal.
Confidence, resilience, and drive.
Ability to upsell and maximize opportunities.
Strong organizational and administration skills, with attention to detail.
Enthusiasm and a team player mentality.
Previous experience in a Motor Trade Aftersales setting is advantageous.

For more information on joining their team, send your CV to Ellie

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