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    Windows IT Support Analyst - Redditch, Worcestershire, United Kingdom - Smart 1 Recruitment Limited

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    Description

    IT Support Technician required to join a well-established specialist Information Technology Software and Service Provider to the UK Healthcare industry.

    Working within the Technical department, as IT Support Technician, you will be responsible for providing 1st line Product and Technical support to customers and employees, daily remote managed services to customers and once trained, to manage the implementation of new customers.

    If you possess a minimum of two years' experience (or more) of installing and supporting MS Windows 10/11, Server 2016/2022, providing 1st level Technical Support to customers (both over the phone and via remote support software), are proficient with MS Office 365 (Word, Excel, Outlook) & MS Teams and able to work to tight deadlines in a high-pressure environment, the role of IT Support Technician could be ideal for you.

    Offered as a permanent contract, with competitive salary range (based on experience), busy, enjoyable work environment and attractive benefits such as Hybrid working, Private Healthcare and Pension, the position of IT Support Technician is available for immediate start.

    IT Support Technician skills and experience required:
    Experience of installing and supporting MS Windows 10/11, Server 2016/2022 (2years plus)
    Experience of providing 1st level Technical Support to customers (2 years plus)
    Proficient with MS Office 365 (Word, Excel, Outlook) & MS Teams
    Web Server management and configuration using Windows IIS
    Configuring and supporting Active Directory, DHCP, DNS, Group Policy, VPNs
    Installing and configuring Networks (such as cabling, firewalls, routers, NAT, Access Rules)
    WordPress website configuration and maintenance
    Knowledge of XML, HL7, HTML, EDIFACT.
    Microsoft SQL database knowledge including TSQL

    Location:
    Remote/Home Working and

    Office Based:
    Redditch, Worcestershire

    Hours:
    Monday to Friday 08:30 – 17:30

    Benefits:
    Company Private Health Scheme, Pension
    If you have the relevant skills and experience to fulfil the role of IT Support Technician, please APPLY TODAY
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